Siarhei Patsiomkin
Sugar Hill
Summary
Proven track record in enhancing customer satisfaction and loyalty at Papa Johns, adept in POS Software and market awareness. As a Lifeguard Assistant Manager at Ams Pools, streamlined team communication and ensured safety, showcasing effective communication and analytical problem-solving. Achieved significant improvements in operational efficiency and customer service excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Sales Representative
Papa Johns
01.2023 - Current
- Cultivated loyalty among clients, resulting in ongoing partnership opportunities.
- Highlighted product features tailored to customer requirements.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Addressed customer queries and processed their orders efficiently.
Lifeguard Assistant Manager
Ams Pools
05.2022 - 11.2024
- Conducted routine equipment checks, maintaining all rescue gear in excellent working condition for emergency use.
- Streamlined communication channels within the team by establishing clear protocols regarding incident reporting and information sharing.
- Enforced facility rules consistently for the well-being of all patrons while maintaining a positive atmosphere at the pool area.
- Managed employee schedules, ensuring adequate lifeguard coverage during peak hours for optimal safety.
- Provided exceptional first aid care to injured patrons, minimizing potential complications through swift and accurate treatment.
Education
High School Diploma - Software Engineering
Lanier High School
Buford, GA05.2024
Skills
- Market awareness
- POS Software Proficiency
- Certified Customer Service Representative
- Inventory Management
- Effective communication
- Analytical Problem-Solving
Certification
CPR Certification
Pool Cleaning Certified
Languages
Russian
Native or Bilingual
Timeline
Customer Sales Representative
Papa Johns
01.2023 - Current
Lifeguard Assistant Manager
Ams Pools
05.2022 - 11.2024
CPR Certification
Pool Cleaning Certified
High School Diploma - Software Engineering
Lanier High School
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