Sidney Gordon
Gray,GA
Summary
As a highly motivated Individual I seek employment in the car wash industry. I have over 7 months of experience with whistle express as a Key Holder and close to another year as an Assistant manager with Sqweeky Kleen. My hard work and growth have propelled me to where I am now and how much I have learned. I have excellent customer service and management skills. I am highly functional in a team or individual environment. I can provide problem solving skills, suggestions, and improvements. I strive the most in stressful environments and work well under pressure.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Skweeky Kleen Car Wash
04.2024 - Current
- Developed and implemented strategies to improve productivity
- Managed daily operations including, scheduling, inventory management, and customer service
- Conducted performance evaluations for team members, identifying areas for improvement and implementing training programs
- Maintained high standards of quality control to ensure customer satisfaction.
- 1497 members in April to 2104 members in only 8 months
- Increased total profit by 60% from April till December
Key Holder
Whistle Express Car Wash
09.2023 - 04.2024
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Cashier/Merchandise Stocker
Hobby Lobby
06.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Server
Agave Azul Mexican Cuisine
09.2020 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Highschool -
Jones County Highschool
Gray, GA01.2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff training and development
- Goal setting
- Staff development
- Mechanical Knowledge
- Sales
- Sales growth
Personal Information
Title: Assistant Manager
Timeline
Assistant Manager
Skweeky Kleen Car Wash
04.2024 - Current
Key Holder
Whistle Express Car Wash
09.2023 - 04.2024
Cashier/Merchandise Stocker
Hobby Lobby
06.2022 - 07.2023
Server
Agave Azul Mexican Cuisine
09.2020 - 05.2022
Highschool -
Jones County Highschool
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