Sidney Velez
Atlanta
Summary
Having multiple experiences in customer service allows me to bring anything to the table.
From fast-paced to slow days. I enjoy working in customer service for the people, and the environment. I'll bring stability, confidence, and consistency for any company. Also, allowing me to be creative and fun!
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hookah Chef
Side Bar (Blow Bae)
02.2024 - 09.2024
- Oversaw grill, coals and hookah equipment
- I prepped all hookahs for sale.
- Made all hookahs to order.
- High volume, past.
- Maintained well-organized mise en place to keep work consistent.
- Clean and disinfect all hookahs at the end of the night.
Waitress
Cafe Social House
10.2023 - 02.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Host
Graffiti Lounge
05.2022 - 10.2022
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Hookah Server
Smoke City
07.2021 - 11.2021
- Hookah server
- Waitress
Education
GED -
Southern Crescent Technical College
Skills
- Sales
- Host/Hostess
- Food service
- Cash handling
- Outside sale
- Restaurant experience
- Serving
- Guest services
- Cashiering
Certification
CPR Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Hookah Chef
Side Bar (Blow Bae)
02.2024 - 09.2024
Waitress
Cafe Social House
10.2023 - 02.2024
Host
Graffiti Lounge
05.2022 - 10.2022
Hookah Server
Smoke City
07.2021 - 11.2021
GED -
Southern Crescent Technical College
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