Sienna Griffith
Temple
Summary
I am an individual who thrives in a team-oriented environment, working creatively and effectively to reach company goals. I am reliable, hardworking, and committed to getting each job done as quickly, efficiently, and safely as possible.
Overview
10
10
years of professional experience
Work History
Configuration Assistant
Janus International Corporation
Temple, GA
02.2023 - 03.2024
- As a configuration assistant I had the responsibility of promptly answering emails sent from the CSA's regarding customer orders.
CSA - Customer Service Associate
TruePill
02.2021 - 02.2023
- In this role, I called different patient's pharmacy and get the pharmacists to transfer the patients Rx to our pharmacy.
Call Center Agent
Kaiser Permanente- Chime Solutions
03.2020 - 02.2021
- I am an appointment representative for Kaiser Permanente
- I take inbound calls and set appointments for members, fill out proper documentation, and/or transfer to correct departments.
Assistant Manager
Cricket Wireless Authorized Dealer
02.2019 - 02.2020
- Maintain current accounts, Create new accounts, and make sure the customer had all of the needed accessories
- Also, complete open and closing duties and assist my fellow co-workers when needed
- I helped the district manager with the interviewing and training processes.
Machine Operator
Southwire 12 for Life
01.2014 - 05.2014
- I operated a spool wiring machine
- Once the spool of wire was completed, I inspected and properly labeled the spool to go out of the warehouse.
Education
High School Diploma -
Temple High School
Temple, GA01.2015
Skills
- Customer Service
- Warehouse Experience
- Sales
- Assistant Manager Experience
- Machining
- Cash Handling
- Merchandising
- Supervising Experience
- Management
- Store Management Experience
- Inventory Control
- Retail Management
- Retail Sales
- Microsoft Excel
- Windows
- Typing
- Workforce management
- Employee evaluation
- Interviewing
- Marketing
- Scripting
- Inside sales
- Leadership
- Social media marketing
- Social media management
- Customer support
- Team Management
- Salesforce
- Data entry (2 years)
Personal Information
Title: Customer Service Representative
Timeline
Configuration Assistant
Janus International Corporation
02.2023 - 03.2024
CSA - Customer Service Associate
TruePill
02.2021 - 02.2023
Call Center Agent
Kaiser Permanente- Chime Solutions
03.2020 - 02.2021
Assistant Manager
Cricket Wireless Authorized Dealer
02.2019 - 02.2020
Machine Operator
Southwire 12 for Life
01.2014 - 05.2014
High School Diploma -
Temple High School