Sienna Griffith
Temple
Summary
I am an individual who thrives in a team-oriented environment, working creatively and effectively to reach company goals. I am reliable, hardworking, and committed to getting each job done as quickly, efficiently, and safely as possible.
Overview
10
10
years of professional experience
Work History
Configuration Assistant
Janus International Corporation
02.2023 - 03.2024
- As a configuration assistant I had the responsibility of promptly answering emails sent from the CSA's regarding customer orders.
CSA - Customer Service Associate
TruePill
02.2021 - 02.2023
- In this role, I called different patient's pharmacy and get the pharmacists to transfer the patients Rx to our pharmacy.
Call Center Agent
Kaiser Permanente- Chime Solutions
03.2020 - 02.2021
- I am an appointment representative for Kaiser Permanente
- I take inbound calls and set appointments for members, fill out proper documentation, and/or transfer to correct departments.
Assistant Manager
Cricket Wireless Authorized Dealer
02.2019 - 02.2020
- Maintain current accounts, Create new accounts, and make sure the customer had all of the needed accessories
- Also, complete open and closing duties and assist my fellow co-workers when needed
- I helped the district manager with the interviewing and training processes.
Machine Operator
Southwire 12 for Life
01.2014 - 05.2014
- I operated a spool wiring machine
- Once the spool of wire was completed, I inspected and properly labeled the spool to go out of the warehouse.
Education
High School Diploma -
Temple High School
Temple, GA01.2015
Skills
- Customer Service
- Warehouse Experience
- Sales
- Assistant Manager Experience
- Machining
- Cash Handling
- Merchandising
- Supervising Experience
- Management
- Store Management Experience
- Inventory Control
- Retail Management
- Retail Sales
- Microsoft Excel
- Windows
- Typing
- Workforce management
- Employee evaluation
- Interviewing
- Marketing
- Scripting
- Inside sales
- Leadership
- Social media marketing
- Social media management
- Customer support
- Team Management
- Salesforce
- Data entry (2 years)
Personal Information
Title: Customer Service Representative
Timeline
Configuration Assistant
Janus International Corporation
02.2023 - 03.2024
CSA - Customer Service Associate
TruePill
02.2021 - 02.2023
Call Center Agent
Kaiser Permanente- Chime Solutions
03.2020 - 02.2021
Assistant Manager
Cricket Wireless Authorized Dealer
02.2019 - 02.2020
Machine Operator
Southwire 12 for Life
01.2014 - 05.2014
High School Diploma -
Temple High School
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