Sierra Steele
Douglasville
Summary
Positive and upbeat professional knowledgeable about safety standards, customer relations and inventory management. Highly professional, team-oriented and proactive in organizing workflows and resources to meet shift demands.
Overview
10
10
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work History
Shift Supervisor
KFC Taco Bell
Villa Rica
11.2023 - 12.2025
- Supervised team members to ensure efficient food preparation and service.
- Trained new employees on operational procedures and customer service standards.
- Managed inventory levels and placed orders for supplies as needed.
- Coordinated shift schedules to maintain optimal staffing levels.
- Resolved customer complaints swiftly to enhance satisfaction and loyalty.
- Conducted regular audits of food quality and cleanliness standards.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
- Resolved customer complaints and reported issues to senior management.
- Ensured all safety and sanitation regulations were met throughout the shift.
Shift Supervisor
KFC Taco Bell
Powder Springs
08.2023 - 11.2023
- Supervised team members to ensure efficient food preparation and service.
- Trained new employees on operational procedures and customer service standards.
- Managed inventory levels and placed orders for supplies as needed.
- Ensured compliance with health and safety regulations during shifts.
- Resolved customer complaints swiftly to enhance satisfaction and loyalty.
- Conducted regular audits of food quality and cleanliness standards.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Conducted weekly inventory of supplies, equipment, and food items.
Shift Supervisor
KFC Taco Bell
Roswell
01.2020 - 08.2023
- Supervised team members to ensure efficient food preparation and service.
- Trained new employees on operational procedures and customer service standards.
- Managed inventory levels and placed orders for supplies as needed.
- Conducted regular audits of food quality and cleanliness standards.
- Resolved customer complaints swiftly to enhance satisfaction and loyalty.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Operated cash register and handled various payment methods accurately.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Received deliveries from vendors including checking off invoices against actual merchandise received.
- Complied with all local health codes and regulations concerning food preparation and handling.
Prep Cook
BlaqHaus ATL
Marietta
03.2021 - 04.2021
- Prepared ingredients for daily menu items using fresh, high-quality produce.
- Assisted chefs with cooking techniques and food presentation standards.
- Maintained cleanliness and organization of kitchen workspace throughout shifts.
- Stocked pantry and refrigerator with necessary supplies for efficient operations.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Operated grills, ovens and other kitchen equipment as required for meal preparation.
Cashier/BOH Line Cook
Zesto Ice Cream
Atlanta
07.2017 - 12.2019
- Processed customer transactions accurately and efficiently.
- Maintained clean and organized work areas throughout the shift.
- Assisted customers with menu selections and recommendations.
- Managed inventory levels and restocked supplies as needed.
- Trained new cashiers on register operations and customer service standards.
- Learned roles of other departments to provide coverage and keep store operational.
- Prepared ingredients according to recipes and established standards.
- Maintained cleanliness and organization of kitchen workstations throughout shifts.
- Followed health and safety regulations to maintain a safe cooking environment.
- Communicated effectively with front-of-house staff to coordinate food orders efficiently.
- Stocked and rotated ingredients from delivery area to storage, work areas, walk-in cooler.
- Performed opening, closing duties including setting up, breaking down workstations.
- Adhered to company policies regarding food quality control processes such as temperature checks on all cooked foods.
- Performed workstation prep prior to shift start.
- Operated ice cream machines and equipment while ensuring cleanliness and safety standards.
- Trained new staff on proper techniques for ice cream preparation and machine operation.
Cashier
Zesto/Burrito Brothers
Tyrone
06.2017 - 12.2019
- Processed customer transactions efficiently at the point of sale.
- Maintained cleanliness and organization of the cashier area.
- Assisted customers with menu selections and inquiries.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked closely with front-end staff to assist customers.
- Handled cash, credit, and mobile payments accurately.
- Served ice cream and toppings to customers with friendly demeanor.
- Cleaned tables, chairs and dining areas after customer use.
- Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
- Followed recipes and preparation techniques for sundaes, milkshakes, and other frozen desserts.
Cashier
Cookout
Austell
06.2016 - 03.2017
- Processed customer transactions efficiently at the point of sale.
- Maintained cleanliness and organization of the cashier area.
- Assisted customers with menu selections and inquiries.
- Collaborated with team members during busy shifts to ensure service flow.
- Followed company policies for food safety and sanitation standards.
- Performed other duties as assigned by management.
- Prepared high-quality shakes using fresh ingredients and precise recipes.
- Operated blenders and mixers to create consistent shake textures and flavors.
- Maintained cleanliness of workstations and equipment to ensure food safety standards.
- Trained new staff on shake-making techniques and customer service expectations.
Education
Alexander High School
Douglasville , GASkills
- Team supervision
- Employee training
- Inventory management
- Cash handling
- Customer service
Certification
- Safeserve
References
References available upon request.
Timeline
Shift Supervisor
KFC Taco Bell
11.2023 - 12.2025
Shift Supervisor
KFC Taco Bell
08.2023 - 11.2023
Prep Cook
BlaqHaus ATL
03.2021 - 04.2021
Shift Supervisor
KFC Taco Bell
01.2020 - 08.2023
Cashier/BOH Line Cook
Zesto Ice Cream
07.2017 - 12.2019
Cashier
Zesto/Burrito Brothers
06.2017 - 12.2019
Cashier
Cookout
06.2016 - 03.2017
Alexander High School