Strategic-minded CRM and operations professional with experience supporting sales, service, marketing, market placement, and accounting/finance teams across business lines. Using data and technology to drive action in business operations.
Overview
5
5
years of professional experience
Work History
Dynamics Sales Development Representative
Brown & Brown Insurance
Atlanta
08.2024 - Current
GA Teammate of the Year 2024
Lead CRM strategy, sales enablement, analytics, and systems training — for Georgia retail operations and special initiatives globally.
Technology operations specialist for employee benefits, property, casualty, executive, cyber, and personal insurance teams. Assist with finance and accounting.
Data analytics and reporting — designing project solutions, sales metrics, dashboards, and operating procedures to support cross functional teams.
Research Assistant
University of Georgia
Athens
02.2024 - 05.2025
Turned multiple raw data sets with millions of observations into insights and models with coding & data science.
Customer Service Representative With German at American Express Global Business TravelCustomer Service Representative With German at American Express Global Business Travel