Simone Cabil
Lawrenceville
Summary
A full-time remote sales consultant for one of Forbes' "Top 10 Best Companies to Work For" in Georgia, bringing 4 years of valuable car sales experience and 7 years of customer service and retail expertise. Extensive knowledge in selling Gas, Hybrids, and Electric vehicles. Currently seeking an opportunity in in-person car sales to focus on specific Makes, Models, and Trims. Leveraging extensive company and product knowledge to provide customer-tailored recommendations that assist individuals in purchasing the perfect vehicle for their needs.
Overview
9
9
years of professional experience
Work History
Customer Experience Consultant
Carmax
06.2019 - Current
- Assist customer remotely while answering questions about used cars, set up appointments, vehicle transfers, vehicle specific finance applications, and co-shopping through nationwide inventory while using applications Automation, Salesforce, and NICE in Contact
- Currently certified to sell vehicles in the states of: Kentucky, Oklahoma, Pennsylvania, Tennessee, Utah
Sales Associate
Windsor Clothing
01.2017 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Manager's Assistant
Guess
08.2016 - 03.2018
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
High School - Fine Arts
Berkmar High School
Lilburn, GA05.2015
Skills
- Strategic thinking
- Design thinking
- Visual storytelling
- Customer empathy
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Creative thinking
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Relationship building
- Microsoft office
- Computer proficiency
- Self motivation
- Professionalism
Timeline
Customer Experience Consultant
Carmax
06.2019 - Current
Sales Associate
Windsor Clothing
01.2017 - 12.2018
Sales Manager's Assistant
Guess
08.2016 - 03.2018
High School - Fine Arts
Berkmar High School
Similar Profiles
AZORA HAMILTONAZORA HAMILTON
Business Office Associate at CarmaxBusiness Office Associate at Carmax
Christen LillyChristen Lilly
Sales Associate at CarMaxSales Associate at CarMax
Tatiana NaabTatiana Naab
Management Assistant at CarMaxManagement Assistant at CarMax