Simone Taylor
Atlanta
Summary
Results-driven Workforce Supervisor with expertise in team leadership and operational workflow optimization. Skilled in conflict resolution and effective communication, ensuring smooth operations and fostering team cohesion. Dedicated to enhancing workplace standards through proactive management and employee engagement.
Overview
7
7
years of professional experience
Work History
Corporate Services Coordinator
UPS
Sandy Springs
04.2022 - Current
- Facilitated collaboration between UPS and CBRE by managing dispatch processes and vendor responsibilities, ensuring streamlined operations.
- Monitored vendor performance and compliance using P-Compliance systems.
- Coordinated aggregator meetings to identify and resolve high-cost repair challenges, enhancing cost management strategies.
- Presented monthly data reports to leadership, providing insights for informed strategic decision-making.
- Developed weekly progress reports to enhance communication strategies.
- Supported operational decision-making through pivot tables and data analysis tools.
Operations Supervisor
UPS
Atlanta
10.2018 - Current
- Supervised 15 employees, ensuring compliance with safety regulations and improving operational efficiency.
- Managed yard control, developed work schedules, and processed payroll accurately.
- Promoted safe work practices and resolved employee grievances to foster a positive work environment.
- Oversaw trailer arrivals, ensuring precise package redirection to required destinations.
- Set operational objectives and effectively delegated assignments to optimize team performance.
Skills
- Vendor management and compliance
- Data analysis
- Performance monitoring
- Compliance auditing
- Operational oversight
- Process improvement
- Strategic planning
- Team leadership
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Decision making
- Cross-cultural communication
- Workflow management
- Logistics coordination
- Information collection
- Discretion and confidentiality
- Relationship building
- CRM software proficiency
- Operations management
- Regulatory compliance oversight
- Microsoft Office suite
- Vendor coordination and collaboration
- Data retrieval systems expertise
- Adaptability and flexibility skills
- Risk management strategies
- Staff management and supervision
Timeline
Corporate Services Coordinator
UPS
04.2022 - Current
Operations Supervisor
UPS
10.2018 - Current