Summary
Overview
Work History
Education
Skills
Timeline
Generic

Simone Vitatoe

Morrow

Summary

Dynamic Patient Care Advocate with a proven track record at VXI, excelling in insurance collaboration and HIPAA compliance. Recognized for outstanding customer service and adept at process improvement, I effectively analyzed data entry errors, enhancing operational efficiency. Committed to delivering exceptional patient experiences while maintaining confidentiality and accuracy.

Overview

21
21
years of professional experience

Work History

Patient Care Advocate

VXI
Morrow
11.2020 - Current
  • Collaborated with insurance companies to ensure coverage of necessary treatments or medications.
  • Maintained accurate documentation of all interactions with patients in accordance with HIPAA regulations.
  • Recognized by management for providing exceptional customer service.
  • Identified needs of customers promptly and efficiently.

Advocate

Market Force Information Inc.
Norcross
08.2004 - 03.2025
  • Developed an understanding of the organization's system for data entry and retrieval.
  • Provided feedback to management regarding process improvements related to data entry processes.
  • Processed confidential documents accurately according to established procedures.
  • Analyzed reports to identify any errors in data entry, corrected any incompatibilities if necessary.

Education

Associate of Science - Business Administration

Lehman College
Bronx, NY
06-1988

Skills

  • Insurance collaboration
  • HIPAA compliance
  • Data entry
  • Customer service
  • Process improvement
  • Error analysis

Timeline

Patient Care Advocate

VXI
11.2020 - Current

Advocate

Market Force Information Inc.
08.2004 - 03.2025

Associate of Science - Business Administration

Lehman College

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Simone Vitatoe