Sincere Weiner
Winder
Summary
Dynamic and detail-oriented professional with experience working with others, excelling in customer service and effective multitasking. Proven ability to enhance guest experiences while managing reservations and inquiries. Skilled in Microsoft Office and complaint handling, demonstrating patience and empathy in fast-paced environments. Committed to maintaining high standards of cleanliness and service excellence.
Overview
4
4
years of professional experience
Work History
Hostess / Waiter
IHOP
10.2022 - 02.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Promotional Cleaner
Young’s Cleaning Service
03.2020 - 07.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Responsible for marketing to potential customers to ensure steady flow of business.
Education
Bachelor Of Business Administration - Business Administration
Georgia Gwinnett College
Lawrenceville, GAHigh School Diploma - Computer Science
Barrow Arts And Science Academy
Winder, GA05.2025
Skills
- Customer service
- Computer science
- Business etiquette
- Microsoft word and excel
- Coding
- Effective multitasking
- Drone Certified
- Marketing
- Patience and empathy
- Phone etiquette
- Detail-oriented
- Interactive communication skills
- Payment processing
- Complaint handling
Languages
Spanish
Limited Working
Timeline
Hostess / Waiter
IHOP
10.2022 - 02.2024
Promotional Cleaner
Young’s Cleaning Service
03.2020 - 07.2021
Bachelor Of Business Administration - Business Administration
Georgia Gwinnett College
High School Diploma - Computer Science
Barrow Arts And Science Academy
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