Sisly Ownbey
Chatsworth
Summary
Dynamic administrative professional with extensive experience at Whitfield County Sheriff's Office, excelling in customer service and data management. Proven track record in enhancing office productivity through process improvements and effective communication. Skilled in documentation and inmate processing, ensuring compliance and accuracy in all operations.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Whitfield County Sheriff's Office
08.2023 - Current
- Proficient in GCIC/NCIC
- Terminal Agency Coordinator Certified
- Jail School Certified
- Assisted in preparation and organization of legal documents and reports.
- Maintained accurate records and files, ensuring compliance with administrative procedures.
- Responded to inquiries from the public, providing information regarding services and operations.
- Facilitated communication between departments to streamline workflow processes.
- Developed training materials for new administrative personnel to enhance onboarding efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Lab Courier/Registrar
Hamilton Medical Center
08.2021 - 08.2023
- Delivered medical specimens efficiently to ensure timely analysis and reporting.
- Coordinated with laboratory staff to streamline pickup schedules and enhance workflow efficiency.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Registered patient information accurately in electronic health record systems.
- Coordinated insurance verification processes, ensuring compliance with hospital policies.
- Managed patient check-in and check-out procedures to enhance operational efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained confidentiality of sensitive patient data in accordance with HIPAA regulations.
- Greeted every guest with personable approach and provided knowledgeable service.
- Updated computer system with latest information to keep records current and accurate.
Education
High School Diploma -
North Murray High School
Chatsworth, CA08-2020
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administration and management skills
- Documentation skills
- Inmate processing
Certification
- Certified Jailer, WCSO
- Terminal Agency Coordinator (TAC certified)
- CPR certified
Timeline
Administrative Assistant
Whitfield County Sheriff's Office
08.2023 - Current
Lab Courier/Registrar
Hamilton Medical Center
08.2021 - 08.2023
High School Diploma -
North Murray High School