Sokuntharith Jamie Svay

• Quality Process development and implementation

• Annual process document review and updates

• Monitoring standard work for QC Team

• Final review and sign off for inspections, FAI's, deviation waivers, material review and alternate material review approvals

• Scheduling all internal audit activities

• Development of ISO 9001 internal process audit procedures.

• Conducting QMS required manufacturing process audits, ISO 9001and PED Pressure Equipment Directive required internal audits.

• Lead auditor for regulatory compliances (CSA, UL, ISO 9001, PED Pressure Equipment Directive)

• Managing and monitoring Quality activities an objectives, Customer complaints, calibrations, daily incoming inspection level, Incoming FAI's, Vendor related non conformances, supplier corrective actions, quality alerts,

• Performing 8D root cause analysis (internally and externally)

• Coordinating and facilitating quarantining and containment actions for products with potential risk.

• Providing manufacturing support when issues or discrepancies arise to identify issue.

• Performance evaluation testing on customer RGA's, determining root cause of failure and assigning actions as needed.

• Performing First article inspections for new suppliers, new parts
• PPAP level 3, VIR review
• Conducting Delta inspections for new revision design changes
• Validation build and testing
• Deviation process implementation
• Proposed corrective actions to address recurring quality issues.
• Trained new team members on quality control procedures, fostering a culture of excellence within department.
• Tested and evaluated product precision against SOP
• Collaborated with Supply chain dept. to improve supplier selection and good communication during covid.
• Tracked and analyzed FAI data to identify trends and insights to reduce inspection and approval times.
• Supported development of new products by providing input on potential quality risks early in design process.

• Performing incoming CTQ inspections
• Reviewing drawings and requirements to ensure parts are made to specification
• Conducting dimensional inspections for identified critical features using templates.
• Plating and material review
• Creating and issuing non-conformance reports to suppliers when issues are found.
• Document retention on all approved inspections
• Issuing Certificates of Conformity
• Performing dock audits on outgoing orders for accuracy and defects.

• Performing calibration and maintenance on all precision equipment and assets used. (All manufacturing and Lab assets)
• Completing and retaining all calibration records and documentation.
• Scheduling onsite calibration for specialized equipment
• Sourcing of new equipment and tooling
• Dimensional checks, output and voltage testing on on calibration equipment.
• Incoming receiving, staging, and distribution of RMA returns
• Daily report monitoring of customer complaints and performing containment actions.
• Monitoring and reporting out customer complaints
• Implementation of customer complaint tracking and action plan
• Monthly metrics of customer complaint and trends

• Collaborated with customer service team in Chicago to manage urgent rush orders for same-day shipments via email and phone.
• Monitoring and tracking all emergency orders placed same day and overnight to ensure 100% accuracy.
• Prompt and timely correspondences on build and shipping status.
• Utilized Glovia database to verify stock availability for requested items, communicating any shortages supply chain on to provide accurate build and ship dates.
• Generating build/work orders for production
• Monitored production capacity and build times, ensuring optimal efficiency and meeting customer expectations.
• Utilized customized reports to track build status and communicated completion to shippers.
• Ensured 100% on-time delivery for approved orders, prioritizing customer satisfaction and reliability.
• Collaborated effectively with shipping department to finalize orders at end of day, demonstrating strong teamwork and attention to detail.
• Maintained detailed reports for order history and performance analysis, contributing to data-driven decision-making processes.
• Conducted thorough final checks before leaving facility, verifying order completion and promptly addressing any shipping errors or delays with professionalism and urgency.

• Build and assembly of level sensor probes
• Electronic transmitter assembly prepping, potting, testing
• Calibrating products to customer request and system specifications
• Electronics wiring, pcb soldering
• Capacitance testing, voltage testing, level testing and pressure testing
• Data logging, label and serial number tracking history for products made
• Checking order schedule for department daily to ensure on-time delivery on orders and communicating any part shortages or possible missed shipments in timely fashion
• Cycling counting department inventory to prevent inventory discrepancies
• Pressure Relief Valve Body testing and back seat line testing
• Tri-Valve (3way valve) assembly build and testing
• Small shut-off disk and stem assembly
• Small controls valve configuration assembly
• Electric & Gas sensor assembly and testing
• Needle valve assembly build and testing

• Picking, scanning orders
• Committing parts once order picking is completed
• Verifying all parts on order is correct
• Committing parts from inventory in system for proper adjustments
• Packing, creating packing and shipping labels.
• Worked varied hours to meet seasonal and business needs.

• Performed duties as 2nd Shift Automated Paint Line Tech
• Operated 3 stage wash system including water treatment system
• Inspected and maintained reciprocal paint system
• Maintained proper water efficiency for waste water treatment system
• Inspected and Maintained painted parts to ensure all products remain within specs mandated by Quality Dept
• Participated actively in multiple training programs
• Operated automated robotic painting system
• Conducted Manual HVLP Painting and Maintenance.

• Provided product for automated Door assembly line via facility networked computer systems
• Prepped core materials to be installed, assembled, and inserted during production process of assembly line
• Checked product descriptions to ensure proper parts were provided in timely manner
• Conducted multiple duties within production environment to ensure Customer 'on time' delivery.

• Restructured floor layouts for new and pre-existing products via specs provided by Management
• Inventoried, Inspected, and scanned incoming products into the warehouse inventory control system
• Assembled Product displays
• Restocking, Stripping, and Reorganized floor displays
• Organized overstock to and from the warehouse.