Summary
Overview
Work History
Education
Skills
Timeline
Generic

Skayina Holmes

Atlanta

Summary

Healthcare IT Consultant with expertise in training, support, and system implementation. Proven track record of enhancing client satisfaction through effective troubleshooting and end-user education. Strong communicator with a history of motivating teams and guiding healthcare professionals in IT system adoption. Adept at integrating technical and clinical insights to enhance usability and operational efficiency.

Overview

9
9
years of professional experience

Work History

Epic Beaker AP/CP Go-Live Consultant

UCSF
05.2025 - 06.2025
  • Assisted in the transition and migration of laboratory data to an Epic Beaker AP/CP.
  • Provided technical support to radiologists, pathologists, technologists, and IT staff for Beaker, LIS, and specimen handling.
  • Assist end users with laboratory specimens receiving, accessioning, and processing workflows to maintain efficiency.
  • Assisted with laboratory workflow optimization.

Epic Clindoc Go-Live Consultant

Resurrection Medical Center
02.2025 - 03.2025
  • Provided elbow support to all surgeons and anesthesiologists with discharging, transferring, admitting, order entry, and documentation for inpatient and outpatient.
  • Assist physicians with creating macros, dot phrases, and other personalization.
  • Assist nurses with patient documentation and orders entry.

Epic Beaker AP/CP Go-Live Consultant

St. Bernardine Medical Center
11.2024 - 11.2024
  • Assisted with laboratory optimization and Beaker AP/CP module configurations.
  • Monitored system performance and implemented improvements for better efficiency.
  • Processed and logged incoming laboratory specimens, ensuring accurate tracking and timely analysis.
  • Updated and maintained different curricula, and coordinated lesson plans.
  • Assist end users with laboratory specimens receiving, accessioning, and processing workflows to maintain efficiency.

Epic Go-Live Consultant

Trinity Health
11.2023 - 11.2023
  • Assist in scheduling and managing encounters.
  • Assist in patient transfer and patient location tracking.
  • Allocation of nursing stations and beds for patients.
  • Assist in working from the census worklist and the daily worklist.
  • Helped manage the basket and create telephone encounters.
  • Assisted nurses and physicians in placing orders, modifying orders, and medication reconciliation.
  • Assist physicians with using the note writer, creating smart phrases, smart list preference lists, etc.
  • Assist front desk registration staff with verifying insurance, posting payments, and closing cash drawers at the end of the workday.
  • Assist providers in creating preference lists.
  • Updated registration documents and information of patients,
  • Helped manage they’re in basket and create telephone encounters.
  • Provided elbow support for nurses and physicians.
  • Assisted nurses and physicians in placing orders, modifying orders, and medication reconciliation.

REMOTE SUPPORT CONSULTANT (Telehealth/Abstraction)

New York Presbyterian Hospital
03.2022 - 05.2023

Inbound and outbound patient calls.

• Reschedule and schedule appointments, and change appointment visits to video visits.

Assist the patient with downloading and activating the MyChart video application for the visit.

Collected, separated, analyzed, and processed chart corrections and duplication data from medical records.

GO-LIVE CONSULTANT (Meditech Expanse)

St. Margaret’s Hospita
12.2022 - 01.2023

• Provided elbow support to all physicians with discharging, transferring, admitting, order entry, customization, and documentation for inpatient and outpatient.

• Assist nurses with documentation.

• Assist physicians with creating notes, Quick Text, Typicals, entering, signing, saving, and customizing orders.

GO-LIVE CONSULTANT (Meditech Expanse)

North Valley Medical Center
04.2022 - 05.2022

• Assist physicians on how to enter, sign, and save orders, customize order sets, document notes, and transfer and discharge patients.

• Assist nurses with patient documentation, releasing orders, and printing.

• Provided elbow support to all physicians with discharging, transferring, admitting, order entry, customization, and documentation for inpatient and outpatient.

• Assist physicians with creating notes, Quick Text, Typicals, entering, signing, saving, and customizing orders.

Clinical Supervisor

Washington University
04.2016 - 10.2021
  • Able to troubleshoot quickly and address doctors, nurses, or patients' concerns/questions.
  • Pay attention to detail when performing procedural documentation, inventory, and shipment of lab specimens.
  • Managed employee schedules.
  • Oversee and manage the daily operations of the clinic.
  • Provide leadership and guidance to the staff.
  • Ensure optimal quality of care, compliance with regulations, and efficient operation of clinic services.
  • Attended meetings with upper management to ensure efficient and effective patient care.
  • Managed patient care in a clinical and hospital setting: verified testing procedures, coordinated referrals, received dictation, scheduled special procedures and appointments, assisted doctors with procedures, and evaluated test results with the doctor.

GO LIVE SUPPORT CONSULTANT (Meditech)

Boone Hospital
03.2021 - 04.2021

Provided elbow support with registration workflow and scheduling.

• Assist with the abstraction of data from other systems for pharmacy customization.

Provided elbow support to all physicians with discharging, transfer, and admitting order entry, and documentation for inpatient and outpatient.

• Assist with registering patients, scheduling appointments, check-in, and insurance verification.

REMOTE SUPPORT CONSULTANT (Athena)

Southern Ohio Health Hospital
02.2021 - 03.2021
  • Scheduling and adjusting patient appointments for COVID testing.
  • Updated patient information for insurance verification.
  • Assist the patient with downloading and activating the 'MyChart' video application for the visit.

Education

Bachelor of Science - Forensics Psychology

Southern New Hampshire University
Hooksett, NH

Bachelor of Science - Information Technology

Western Governors University
Salt Lake City, UT

Skills

  • Data analysis
  • System troubleshooting
  • Medical assistant
  • Credentialed trainer
  • Junior analyst
  • Team lead
  • Epic
  • eClinical Works
  • Meditech 60, 61, Expanse
  • Allscripts – SCM
  • Cerner
  • Athena
  • Implementation
  • TDR
  • Abstraction
  • SunQuest
  • Basic knowledge of Agile and Scrum methodologies

Timeline

Epic Beaker AP/CP Go-Live Consultant

UCSF
05.2025 - 06.2025

Epic Clindoc Go-Live Consultant

Resurrection Medical Center
02.2025 - 03.2025

Epic Beaker AP/CP Go-Live Consultant

St. Bernardine Medical Center
11.2024 - 11.2024

Epic Go-Live Consultant

Trinity Health
11.2023 - 11.2023

GO-LIVE CONSULTANT (Meditech Expanse)

St. Margaret’s Hospita
12.2022 - 01.2023

GO-LIVE CONSULTANT (Meditech Expanse)

North Valley Medical Center
04.2022 - 05.2022

REMOTE SUPPORT CONSULTANT (Telehealth/Abstraction)

New York Presbyterian Hospital
03.2022 - 05.2023

GO LIVE SUPPORT CONSULTANT (Meditech)

Boone Hospital
03.2021 - 04.2021

REMOTE SUPPORT CONSULTANT (Athena)

Southern Ohio Health Hospital
02.2021 - 03.2021

Clinical Supervisor

Washington University
04.2016 - 10.2021

Bachelor of Science - Forensics Psychology

Southern New Hampshire University

Bachelor of Science - Information Technology

Western Governors University
Skayina Holmes