Healthcare IT Consultant with expertise in training, support, and system implementation. Proven track record of enhancing client satisfaction through effective troubleshooting and end-user education. Strong communicator with a history of motivating teams and guiding healthcare professionals in IT system adoption. Adept at integrating technical and clinical insights to enhance usability and operational efficiency.
Inbound and outbound patient calls.
• Reschedule and schedule appointments, and change appointment visits to video visits.
Assist the patient with downloading and activating the MyChart video application for the visit.
Collected, separated, analyzed, and processed chart corrections and duplication data from medical records.
• Provided elbow support to all physicians with discharging, transferring, admitting, order entry, customization, and documentation for inpatient and outpatient.
• Assist nurses with documentation.
• Assist physicians with creating notes, Quick Text, Typicals, entering, signing, saving, and customizing orders.
• Assist physicians on how to enter, sign, and save orders, customize order sets, document notes, and transfer and discharge patients.
• Assist nurses with patient documentation, releasing orders, and printing.
• Provided elbow support to all physicians with discharging, transferring, admitting, order entry, customization, and documentation for inpatient and outpatient.
• Assist physicians with creating notes, Quick Text, Typicals, entering, signing, saving, and customizing orders.
Provided elbow support with registration workflow and scheduling.
• Assist with the abstraction of data from other systems for pharmacy customization.
Provided elbow support to all physicians with discharging, transfer, and admitting order entry, and documentation for inpatient and outpatient.
• Assist with registering patients, scheduling appointments, check-in, and insurance verification.