Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Goals
Certifications And Achievements
Certification
Timeline
Generic

Skylor Prince

Carlton

Summary

I'm a hardworking and goal-driven college student currently studying Computer Science while also pursuing my pre-med requirements. My dream is to become an Interventional Radiologist — a doctor who uses technology to treat patients in the least invasive way possible. I'm passionate about healthcare, technology, and making a real difference in people’s lives. With experience in both customer service and caregiving, I’ve built a strong foundation in communication, problem-solving, and staying calm under pressure. I’m working toward medical school and building a career that blends tech, care, and innovation. Customer-focused professional with experience in hotel, motel, and resort desk operations. Skilled in guest services, reservation management, and issue resolution to ensure positive guest experiences. Demonstrated ability to improve operational efficiency and enhance overall customer satisfaction through proactive problem-solving and effective communication. Successfully maintained high levels of guest service quality during peak periods. Passionate hospitality worker with background in diverse roles within the industry. Experience includes front desk operations, customer service, event planning and management. Known for strong communication skills, problem-solving abilities, and commitment to providing exceptional guest experiences. Previous work has positively impacted overall guest satisfaction and repeat business rates. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx
Atlanta
08.2022 - Current
  • I worked in a fast-paced warehouse moving and organizing packages
  • This job taught me how to work efficiently, think on my feet, and manage heavy workloads under pressure
  • I gained valuable teamwork and time-management skills that apply in any career

Caregiver

Family Caregiver
02.2021 - 03.2025
  • I’ve spent a lot of time helping to care for my grandparents during times of illness.
  • I scheduled appointments, helped with medication, and worked closely with nurses and doctors.
  • Built strong and trusting rapport with clients and loved ones.
  • This personal experience deepened my interest in healthcare and taught me the importance of empathy and patience.
  • Provided emotional support to clients during difficult times.
  • Monitored health and well-being of clients and reported significant health changes.
  • Assisted clients with maintaining good personal hygiene.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Followed safe lifting and transferring techniques to transport residents.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Assisted with meal planning to meet nutritional plans.
  • Drove clients to doctors' appointments and social outings.

Security Team Leader

Ross
02.2023 - 02.2025
  • I help make sure the store is safe for everyone and handle issues calmly and professionally
  • I’ve learned how to spot problems early, use surveillance tools, and lead a team
  • I’ve also developed strong communication skills by working with customers and coworkers every day
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Facilitated communication between security team and other departments for a cohesive environment.
  • Coordinated security efforts for special events and high-profile visits.
  • Performed regular risk assessments to identify vulnerabilities and recommend improvements.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Managed access control systems to secure premises and sensitive areas.
  • Organized periodic training sessions for security personnel on topics such as customer service skills, first aid.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Planned patrol routes for guards ensuring maximum coverage while minimizing disruption to customers or staff.

Customer Service Team Member

Walmart
01.2021 - 08.2022
  • I helped customers with questions, managed returns, and kept everything running smoothly
  • I learned how to multitask, solve problems on the fly, and keep a positive attitude in a busy retail environment
  • Promoted available products and services to customers during service, account management and order calls.
  • Organized promotional events for customers.
  • Took special orders in person and over telephone, generating additional revenue every month.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Led on- and off-site customer support teams across multiple time zones.
  • Supported sales team members to drive growth and development.
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.
  • Provided technical support for products and services.
  • Provided information about products and services to customers.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Ensured compliance with company policies and regulations at all times.
  • Answered customer inquiries with courtesy and accuracy.
  • Resolved customer complaints in a timely manner.

Education

High School Diploma -

Oglethorpe County High School
Oglethorpe, GA
05-2022

Some College (No Degree) - Pre-Med Track

Georgia Gwinnett College
Gwinnett

Skills

  • Clear communicator
  • Active listener
  • Strong problem solver
  • Calm under pressure
  • Quick learner
  • Microsoft Office
  • Basic coding in Python
  • Team leadership
  • Time management
  • Experience with digital ads
  • Helping small businesses grow
  • Willing to learn
  • Medication management
  • Patient monitoring
  • Safety assessments
  • Team collaboration
  • Emotional support
  • Flexible schedule
  • Conflict resolution
  • Appointment scheduling
  • Chauffeuring
  • First aid training
  • Analytical thinking
  • Patient management
  • Filing and data archiving
  • Monitor vital signs
  • Case management experience
  • Time management abilities
  • Condition monitoring
  • Autism support
  • Behavior redirection

Hobbies and Interests

  • Going to the gym to stay strong and healthy
  • Playing chess to keep my mind sharp
  • Learning new tech skills, especially coding
  • Helping classmates with homework and tutoring in math
  • Doing landscaping and yard work around my neighborhood

Goals

My biggest goal is to become an Interventional Radiologist and help patients by using advanced, non-invasive procedures. I want to blend my tech background with medical knowledge to create real impact in people’s lives. I’m committed to learning everything I can, staying disciplined, and building a career that makes me proud — and helps others along the way.

Certifications And Achievements

  • Dean’s List
  • Alpha Lambda Delta
  • Honor Roll
  • FFA: Learned leadership and public speaking skills
  • Currently completing CMA certification (Clinical Medical Assistant)
  • Known for reliability, leadership, and strong work ethic

Certification

  • I have my CPR/ AED/ first aid license/certificate
  • In the process of getting my Basic Life Support (BLS)

Timeline

Security Team Leader

Ross
02.2023 - 02.2025

Package Handler

FedEx
08.2022 - Current

Caregiver

Family Caregiver
02.2021 - 03.2025

Customer Service Team Member

Walmart
01.2021 - 08.2022

High School Diploma -

Oglethorpe County High School

Some College (No Degree) - Pre-Med Track

Georgia Gwinnett College

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Skylor Prince