Summary
Overview
Work History
Education
Skills
Timeline
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Arie Smith

Atlanta

Summary

Dynamic professional with a proven track record at UNFI, excelling in equipment maintenance and operational efficiency. Skilled in problem-solving and customer communication, consistently exceeding performance targets. Expertise in legal compliance and asset recovery, complemented by top-notch negotiation skills, ensuring optimal outcomes in high-pressure environments.


Overview

7
7
years of professional experience

Work History

Wheelchair Recovery Agent

UNFI
08.2024 - Current
  • Maintained equipment and facilities in optimal condition to support optimal launch and recovery operations.
  • Upheld strict safety standards and achieved challenging schedule targets with smooth oversight of daily launches and landings.
  • Collaborated with maintenance staff to repair equipment and maintain performance levels without sacrificing operational efficiency.
  • Exceeded performance targets consistently by maintaining a high level of focus and dedication to case resolution efforts.
  • Answered all customer inquiries.

Chauffeur/Driver

Carey Executive Limousine
08.2019 - 09.2020
  • Vacuumed, cleaned and sanitized vehicles between customers.
  • Ensured passenger safety by adhering to traffic laws and regulations at all times.
  • Enhanced client satisfaction by providing punctual, reliable transportation services and maintaining a professional demeanor.
  • Utilized GPS technology effectively for accurate navigation and route planning in varying traffic conditions.
  • Calculated bills, issued receipts and accepted payments.
  • Coordinated airport transfers seamlessly between terminals while maintaining strong communication with clients during travel transitions.

Dispatch Coordinator

ATL KINGS LIMO SERVICE
07.2018 - 03.2020
  • Streamlined communication between drivers, customers, and management for improved customer satisfaction.
  • Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
  • Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
  • Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
  • Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.

Education

Associate of Arts - Accounting

Atlanta Technical College
Atlanta, GA
09-2015

Skills

  • Professional telephone etiquette
  • Debt negotiation
  • Skip tracing
  • Legal compliance
  • FDCPA compliance
  • Top-notch negotiation skills
  • Predictive dialers
  • Asset recovery
  • Strong problem-solving aptitude

Timeline

Wheelchair Recovery Agent

UNFI
08.2024 - Current

Chauffeur/Driver

Carey Executive Limousine
08.2019 - 09.2020

Dispatch Coordinator

ATL KINGS LIMO SERVICE
07.2018 - 03.2020

Associate of Arts - Accounting

Atlanta Technical College

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