Sofie Kate Chambley

-Requires good customer service skills, comfortability working and talking to people, able to understand different personality types either from customers or co workers.

-Perform well in high-stress situations.

-Understand conflict resolution and how to work in the customer as well as the company’s best interest.

-Generate sales of about $2,000 plus per night.

• Use cash registers and credit card machines to cash out customers.
• Keep server areas clean and stocked to increase efficiency while working tables.

-Learned to manage as well as constructively critique workers within the company. Responsible for employees skill sets and their professional development.

-Became a certified trainer where I trained over 20 new team members throughout my time there as well as worked on a team of 100 plus employees to generate better training and development plans.

-Became a certified drive-thru team member where I specialized in the drive thru of the restaurant and worked towards daily goals to increase drive thru sales.

-Increased sales by 10-20% on average as well as making the drive thru wait times decrease by 15%.

-Answered questions as well as managed people within the team.

-Learned teamwork and cooperation as well as leadership.