Summary
Overview
Work History
Education
Skills
Accomplishments
Learning Coach
References
Timeline
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SONDRA ZELLER

Fayetteville

Summary

Dedicated and adaptable professional with a quick learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

20
20
years of professional experience

Work History

Zeller Household

Self-employeed
Fayetteville
02.2011 - Current
  • Manage multiple schedules for a household of two adults and two children.
  • Create and implement daily routines and effective scheduling for educational purposes, following the State of Georgia and remote school learning protocols.
  • Establish budgets for utilities, food, and other necessities to maintain fiscal responsibility.
  • Coordinate medical appointments for all family members, and follow up with health care providers.
  • Balance caregiving duties with freelance and volunteer work, using time management strategies.

Southeast Territory Manager

Miami Cigar & Company
Miami
01.2007 - 01.2010
  • Maintained a four-state district involving over 100 locations.
  • Either met or exceeded monthly sales goals.
  • Generated new clients, locations, and provided services, which proved to gain loyal customers.
  • Planned events, coordinated sales, and used skills to help all locations in sales and merchandise presentation.
  • Instructed on product knowledge and held classes training both retail staff and consumers.
  • Traveled weekly, ensuring customer support and loyalty.
  • All while not being a smoker myself.

Managing Partner

Ash Cigar Company
Atlanta
05.2005 - 12.2006
  • Provided customer service, proper merchandising, cash handling, and oversaw all areas required as an owner-operator of a small business.
  • Completely responsible for the upkeep of the location.
  • Trained all employees, produced and implemented strategies to promote sales, and created a foundation of satisfied customers and clients.
  • All while not being a smoker myself.

Education

AS - Communication, Criminal Justice

Clayton State College and University
Morrow, GA
06.1996

Skills

  • Cash handling and sales transactions
  • Customer service and client relations
  • Financial reporting and banking regulations
  • Data entry and account updating
  • Time management and organizational skills
  • Problem solving and conflict resolution
  • Effective communication and professionalism
  • Attention to detail and fraud detection
  • Team collaboration and relationship management
  • Confidentiality and discretion

Accomplishments

  • Continually met or exceeded planned sales goals
  • Provided valuable insight into planning and implementing several events, sales, and productions
  • Improved territory sales from 33% below forecasted numbers to +11% in a 4 month period
  • Several years of outstanding customer service and proven customer growth

Learning Coach

Proactive and very involved with my sons education.  He has attended Georgia Cyber Academy since kindergarten (then called K12).  I proctor each assessment and create extra circular assignments as well as growth experience driven outings.  Very familiar with each platform used by GCA on both student and parent side. I often offer assistance to teachers and parents, sharing gained knowledge.  This familiarity with GCA is what I believe will be a large benefit to the role of Family Liaison. 

References

References available upon request.

Timeline

Zeller Household

Self-employeed
02.2011 - Current

Southeast Territory Manager

Miami Cigar & Company
01.2007 - 01.2010

Managing Partner

Ash Cigar Company
05.2005 - 12.2006

AS - Communication, Criminal Justice

Clayton State College and University

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SONDRA ZELLER