SONETTA DAVIS
McDonough
Summary
- Precise work produced under pressure
- Georgia Certified Purchasing Associate
- Supervisory experience with colleagues and inmates
- 10+ years of represented professional experience in various roles
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Coordinator
Henry County Government – Henry Transit
04.2025 - Current
- Coordinate daily operations support, including procurement, fiscal administration and vendor scheduling to enhance transit project efficiency.
- Manage financial aspects of transit department including general funds, grants and funding proposals.
- Prepares monthly billing and reimbursement documents, identifies new funding opportunities, and analyze spending trends.
- Supplement department projects by assisting in contract review, payroll processing, purchasing and tracking project budgets.
Regional Transit Coordinator
Department of Human Services
05.2019 - 03.2025
- Performs complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in functional area.
- Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations.
- May partner with other departments, divisions, outside agencies, and vendors to address business issues.
- Exercises various latitudes of independent judgment.
- May administer or provide high level support for various projects, grants, contracts, implementation of procedures, and/or any specialized functions.
- Assists with orientation, training or providing task guidance of junior team members.
- Assigned to a Region comprised of 13 Counties providing leadership, direction and oversight as follows but not limited to: Transportation Program Management, Accounting Analysis, Staff Management and Development, Vehicle Management, Contract Management.
Inventory Control Specialist – Team Lead
Tory Burch Distribution Center
09.2018 - 04.2019
- Maintained inventory levels to ensure compliance with quality and assurance control.
- Generated appropriate forms and documents for customer correspondence.
- Created Excel spreadsheets to track usage of key SKUs to aid in forecasting purchase orders to keep an adequate on hand quantity.
- Team Lead duties as assigned.
Correctional Officer
Georgia Department of Corrections
10.2017 - 08.2018
- Enforce rules and regulations inside the prison.
- Maintain security by preventing disturbances, assaults, and escapes, and by inspecting facilities.
- Check cells and other areas for unsanitary conditions, contraband, signs of a security breach, and other rule violations.
- Also inspect mail and visitors for prohibited items.
- Write reports and fill out daily logs detailing inmate behavior and anything else of note that occurred during shift.
- Additionally responsible for escorting prisoners to courtrooms, medical facilities, and other destinations.
Recruitment and Retention Specialist
Department of Human Services
12.2016 - 09.2017
- Assesses the level of at risk children by conducting face-to-face interviews with the alleged child victims and their caretakers; collaborates with law enforcement; testifies in court as to the level of at risk children placed in the agency’s legal custody; and/or serves as the case manager for children in foster care; ensures that the children are placed in permanent stable families within as short a time frame as possible, visits foster homes, supervises visits between children and parents; testifies regarding the status of the agency and/or parent’s progress towards the court approved placement.
- Managed a case load of 30 families within the County.
Customer Service Associate – Team Lead
Lowe’s INC
05.2012 - 11.2016
- Responsible for responding to customer inquiries, providing support throughout their shopping experience, including promoting customer loyalty plans and/or extended protection plans.
- Carry out customer service duties such as communicating with vendors, processing returns and filling orders for specialty items while answering incoming company calls simultaneously.
- Cheerfully greet customers and answer questions patiently.
- Perform monetary and sales transactions.
- Assisting Front End Manager with opening or closing cash drawers.
Behavioral Health Records Assoc
Greenleaf Behavioral Health Hospital
05.2016 - 08.2016
- Maneuvers medical records via paper-based systems.
- Utilizes knowledge of ICD-10 coding; whilst maintaining medical record integrity through filing, assembling, and retrieving confidential patient records.
- Maintains accurate logs, card files, statistics, requests for information, releases, etc.
- Assists with department workload as requested.
Urgent Care Coder Specialist
Archbold Medical Center
05.2016 - 07.2016
- Maneuvers medical records via Electronic Health Record systems.
- Codes and abstracts ICD-10-CM codes for diagnoses on ambulatory, outpatient, and corporate care visits.
- Uses 3M encoder as well as verifies codes in books.
- Encompasses knowledge of anatomy and physiology, along with medical terminology while reading the details of each patient’s encounter to determine the most efficient code set applicable.
Education
Certification - Governmental Finance
Carl Vinson Institute of Government
Athens, GA01.2023
Associate’s Degree - Business / Health Information Technology
Wiregrass Technical College
Valdosta, GA08.2016
Bachelor of Applied Sciences - Human Capital / Business Administration
Valdosta State University
Valdosta, GA05.2016
Skills
- Initiative-driven thinker
- Expertise in Conflict Management
- Strong Decision Making
- Excellent Communication Skills
- Talent & Employee Onboarding
- Standards of Accounting
- Experience in Change & Transformation Implementation
- Experience in Co-Design & Collaboration
- Outstanding Stakeholder Relationship
- Data Analysis
- Management
- Expertise in Employee Relations & Industry Relations
- HR Strategy & Operations
- Expert Attention to Detail
- Quality Assurance
- Community Engagement
- Client Reporting
- Analytic Reasoning
- Supreme Focus on Health & Safety
- Technical Consulting
- Risk Monitoring
- PeopleSoft Financials
- Proven Data Visualization Skills
- Excellent Documentation Skill
- Effective Collaboration
- Advanced Working Knowledge in Microsoft Suite
- Legislative & Statutory Requirements
- Ability to Prepare Financial Statements
- Experience in Supporting Wider Business Teams
- Presentation & Coaching Skillset
- Strong Prioritization Skill
- Initiative Driven
- Procurement Purchasing
- Inventory Management
- Amicable & Assertive
- Customer Service Expert
- Booking keeping
- Payroll Processing
- Tyler Technologies
- Cost reduction strategies
- Quality assurance oversight
- Project lifecycles
- Quality assurance and control
Certification
- Georgia Certified Purchasing Associate, Georgia DOAS, 248719725, 09/01/23
- BLS Provider, American Heart Association, 01/01/23
- Certified Phlebotomy Technician, National Healthcare Association (NHA), W8M7A3B4, 12/01/19
- Georgia Nurse Aide Training, Griffin Technical College, Patient Care Assisting, 05/01/09
Intern Experience
- Greenleaf Behavioral Health Hospital, 2209 Pineview Dr, Valdosta, GA, 31602, Behavioral Health Records Assoc, 05/01/16, 08/31/16, Beverly Faircloth, 20, 229-506-7977, Maneuvers medical records via paper-based systems., Utilizes knowledge of ICD-10 coding; whilst maintaining medical record integrity through filing, assembling, and retrieving confidential patient records., Maintains accurate logs, card files, statistics, requests for information, releases, etc., Assists with department workload as requested.
- Archbold Medical Center, 915 Gordon Ave, Thomasville, GA, 31792, Urgent Care Coder Specialist, 05/01/16, 07/31/16, Beverly Faircloth, 20, 229-228-2880, Maneuvers medical records via Electronic Health Record systems., Codes and abstracts ICD-10-CM codes for diagnoses on ambulatory, outpatient, and corporate care visits., Uses 3M encoder as well as verifies codes in books., Encompasses knowledge of anatomy and physiology, along with medical terminology while reading the details of each patient’s encounter to determine the most efficient code set applicable.
Personal Information
Citizenship: U.S. Citizen
Timeline
Operations Coordinator
Henry County Government – Henry Transit
04.2025 - Current
Regional Transit Coordinator
Department of Human Services
05.2019 - 03.2025
Inventory Control Specialist – Team Lead
Tory Burch Distribution Center
09.2018 - 04.2019
Correctional Officer
Georgia Department of Corrections
10.2017 - 08.2018
Recruitment and Retention Specialist
Department of Human Services
12.2016 - 09.2017
Behavioral Health Records Assoc
Greenleaf Behavioral Health Hospital
05.2016 - 08.2016
Urgent Care Coder Specialist
Archbold Medical Center
05.2016 - 07.2016
Customer Service Associate – Team Lead
Lowe’s INC
05.2012 - 11.2016
Associate’s Degree - Business / Health Information Technology
Wiregrass Technical College
Bachelor of Applied Sciences - Human Capital / Business Administration
Valdosta State University
Certification - Governmental Finance
Carl Vinson Institute of Government
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