Sonia Gonzalez
Jonesboro
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all guests.
Overview
2
2
years of professional experience
Work History
Server
Paper Plane
05.2023 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, and trays.
Education
Bachelor of Science - Health Sciences
Clayton State University
Morrow, GA05-2027
High School Diploma -
Jonesboro High School
Jonesboro, GA05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Menu memorization
- Food running
- Table bussing
- Table setting
- Guest seating
- POS system operations
Timeline
Server
Paper Plane
05.2023 - 11.2024
Bachelor of Science - Health Sciences
Clayton State University
High School Diploma -
Jonesboro High School
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