Soniah Brannum Smith
Powder Springs
Summary
Customer Service Representative with experience in managing to-go orders and providing customer support. Responsibilities included ensuring accurate order fulfillment, assisting customers with inquiries about products, and handling cash transactions efficiently. Demonstrated strong communication skills while maintaining a clean and organized work environment, contributing to a positive customer experience. Proficient in payment processing and product knowledge, with a focus on delivering quality service.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Carside To-Go Specialist
Applebee's
Powder Springs
10.2024 - Current
- Managed all to-go orders
- Bring orders to my customers in to-go parking lot
- Bag up correct orders
Cashier/Customer Service
Hummingbirds
Powder Springs
05.2018 - 10.2020
- Cashier/ customer support. As far as customer support, I was there in case customers had questions about our products.
Education
Junior High School Education -
Northview High School
Duluth, GACertificate Of Completion - Aviation
Aviation Career Enrichment
02.2020 - 05.2024
Skills
- Cashiering
- Cleaning
- Cash register
- Customer service
- POS
- Cash handling
- Stocking
- Communication skills
- Order management
- Customer support
- Payment processing
- Product knowledge
- Flying planes
Certification
Driver's License
Timeline
Carside To-Go Specialist
Applebee's
10.2024 - Current
Certificate Of Completion - Aviation
Aviation Career Enrichment
02.2020 - 05.2024
Cashier/Customer Service
Hummingbirds
05.2018 - 10.2020
Junior High School Education -
Northview High School