Summary
Overview
Work History
Education
Skills
Timeline
The time I worked for Home depot i was honor with the outstanding customer service award 3 times.
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Sonja Winward

Atlanta

Summary

Dynamic professional with extensive experience at FedEx and UPS, excelling in package sorting and inventory management. A proven track record of enhancing team collaboration and maintaining safety compliance has led to significant improvements in workflow efficiency. Recognized for reliability and effective communication skills, consistently delivering exceptional service in fast-paced environments. Committed to driving operational excellence and fostering a culture of teamwork and safety.

Overview

13
13
years of professional experience

Work History

Package Handler

FedEx
11.2024 - 08.2025
  • Assisted in training new employees with handling process
  • Assisted in loading delivery trucks with prepared packages
  • Collaborated with team members to improve work flow
  • Sorted packages to appropriate slide, line or belt for final distribution

Senior Unloader

United Parcel Service
10.2017 - 11.2025
  • Sorted and organized parcels based on destination codes
  • Loaded and unloaded packages onto conveyor belt
  • Handled heavy parcels (up to 70lbs) safely and efficiently
  • Scanned and labeled packages to ensure accurate tracking and routings using hand-to-surface technique

Customer Service, Front End

Home Depot
05.2013 - 09.2016
  • Assisted customer with on line orders and purchases
  • Picked and pulled order for delivery
  • Assisted customers with payments and projects
  • Stocked merchandise and checked in freight

Education

Diploma -

James Groves Adult High School
06.1989

Skills

  • Package sorting
  • Inventory management
  • Safety compliance
  • Package scanning
  • Load management
  • Team collaboration
  • Workplace cleanliness
  • Reliability

Timeline

Package Handler

FedEx
11.2024 - 08.2025

Senior Unloader

United Parcel Service
10.2017 - 11.2025

Customer Service, Front End

Home Depot
05.2013 - 09.2016

Diploma -

James Groves Adult High School

The time I worked for Home depot i was honor with the outstanding customer service award 3 times.

I am a quick learner and have a great eye for detail. I enjoy helping other and I am a team player. There is no job I am unable to do. 

Sonja Winward