Sonja Winward
Atlanta
Summary
Dynamic professional with extensive experience at FedEx and UPS, excelling in package sorting and inventory management. A proven track record of enhancing team collaboration and maintaining safety compliance has led to significant improvements in workflow efficiency. Recognized for reliability and effective communication skills, consistently delivering exceptional service in fast-paced environments. Committed to driving operational excellence and fostering a culture of teamwork and safety.
Overview
13
13
years of professional experience
Work History
Package Handler
FedEx
11.2024 - 08.2025
- Assisted in training new employees with handling process
- Assisted in loading delivery trucks with prepared packages
- Collaborated with team members to improve work flow
- Sorted packages to appropriate slide, line or belt for final distribution
Senior Unloader
United Parcel Service
10.2017 - 11.2025
- Sorted and organized parcels based on destination codes
- Loaded and unloaded packages onto conveyor belt
- Handled heavy parcels (up to 70lbs) safely and efficiently
- Scanned and labeled packages to ensure accurate tracking and routings using hand-to-surface technique
Customer Service, Front End
Home Depot
05.2013 - 09.2016
- Assisted customer with on line orders and purchases
- Picked and pulled order for delivery
- Assisted customers with payments and projects
- Stocked merchandise and checked in freight
Education
Diploma -
James Groves Adult High School
06.1989
Skills
- Package sorting
- Inventory management
- Safety compliance
- Package scanning
- Load management
- Team collaboration
- Workplace cleanliness
- Reliability
Timeline
Package Handler
FedEx
11.2024 - 08.2025
Senior Unloader
United Parcel Service
10.2017 - 11.2025
Customer Service, Front End
Home Depot
05.2013 - 09.2016
Diploma -
James Groves Adult High School
The time I worked for Home depot i was honor with the outstanding customer service award 3 times.
I am a quick learner and have a great eye for detail. I enjoy helping other and I am a team player. There is no job I am unable to do.