Sophia Otukile
Quality Control Officer
Gaborone
Summary
Accomplished Quality Control Officer at Bayport Financial Services, adept in critical thinking and leadership, significantly enhanced loan processing compliance and risk assessment. Spearheaded peer training, ensuring knowledge transfer and adherence to regulatory standards. Demonstrated commitment to excellence through active participation in business improvement activities, showcasing exceptional problem-solving and presentation skills.
Overview
9
9
years of professional experience
Work History
Quality Control Officer
Bayport Financial Services
06.2019 - Current
- Responsible for implementing quality control measures to ensure accuracy, completeness and compliance on loan applications.
- Ensuring timely processing of loan applications.
- Ensuring adherence to Bayport credit policy and NBFIRA requirements.
- Carrying out risk assessment on loan applications.
- Ensuring compliance with ekyc requirements.
- Ensuring loan authorisation on the deductions consolidation platform.
- Attending to monthly submissions reports.
- Ensuring skills and knowledge transference between colleagues, other departments and Bayport branches through peer to peer trainings, departmental inductions.
- Actively participated in activities aiming at bettering business performance, that is, reworks clinic.
- Undertaken any other relevant duties as required to meet business overall goal.
Data Capturer Intern
Bayport Financial Services
08.2017 - 05.2019
- Effectively captured and recorded data entry on Novalend.
- Verified and validated data captured on system.
- Assessed client's ability to repay loans
- Ensuring timely processing of loan applications.
- Liaising with Quality Controls officers to ensure quality work.
- Ensured adherence to Bayport FS credit policy.
Administrative and Finance Officer
Geographical Information Management Systems (GIMS)
11.2016 - 03.2017
- Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Monthly filing of tax returns
- Book and record keeping
- Responsible for day to day administrative requirements
Accounts Assistant
Otto and Paul Law Chambers
03.2015 - 09.2016
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Supported Accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Maintained and managed petty cash.
Education
Bachelor of Science - Project Management
Institute Of Development Management
Gaborone, Botswana 04.2001 -
Certificate of Proficiency in Longterm Insurance
Botswana Accountancy College
Gaborone, Botswana02.2018
Association of Accounting TechniciaNS
Botswana Accountancy College
Gaborone, Botswana06.2012
Skills
- Teamwork
- Commitment to excellence
- Public speaking
- Critical thinking
- Leadership
- Problem solving
- Presentation skills
Timeline
Quality Control Officer
Bayport Financial Services
06.2019 - Current
Data Capturer Intern
Bayport Financial Services
08.2017 - 05.2019
Administrative and Finance Officer
Geographical Information Management Systems (GIMS)
11.2016 - 03.2017
Accounts Assistant
Otto and Paul Law Chambers
03.2015 - 09.2016
Bachelor of Science - Project Management
Institute Of Development Management
04.2001 -
Certificate of Proficiency in Longterm Insurance
Botswana Accountancy College
Association of Accounting TechniciaNS
Botswana Accountancy College
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