Sophia Reeder
Cumming
Summary
I’ve built a well-rounded background through a variety of work experiences in customer service and caregiving. My roles have included working in a front-facing office setting, hands-on food service, retail environments, and providing childcare. Across these positions, I’ve taken on responsibilities that involve interacting with people, staying organized, and handling day-to-day tasks in different types of workplaces. This range of experience has given me a strong foundation and adaptability in both professional and personal work settings.
Overview
4
4
years of professional experience
Work History
Bakery Worker
Le Macaron
08.2024 - Current
- Assisted with front-of-house and daily bakery operations, including warmly greeting customers and supporting smooth service flow.
- Provided friendly, attentive customer service by answering questions, taking orders, and ensuring a positive guest experience.
- Helped maintain organized records and accurate store information for efficient operations and easy access.
- Managed incoming phone calls, responding to customer inquiries and directing calls to the appropriate team members efficiently.
Part-time receptionist
Reeder Law Firm
04.2023 - Current
- I handled the front desk and made sure everything ran smoothly, from checking visitors in to scheduling appointments.
- I stayed in touch with clients and attorneys, making sure everyone got quick, helpful responses.
- I kept files organized and updated client records so everything was easy to find when needed.
- I also managed a busy multi-line phone system, answering calls and directing people to the right place.
Store Associate
Dress Up Fashion Boutique
08.2023 - 07.2024
- Assisted with front desk and daily store operations, including welcoming customers and supporting smooth appointment scheduling.
- Provided attentive customer service by communicating with clients and assisting with inquiries in a timely, friendly manner.
- Maintained organized records and ensured accurate updates to client and store information for easy access.
- Managed a multi-line phone system, responding to calls and directing customers to the appropriate staff efficiently.
Babysitter
Doreen Burbanks
09.2022 - 04.2024
- Supervised children’s activities, ensuring a safe, supportive, and engaging environment at all times.
- Planned and led age-appropriate educational games and activities to encourage learning and development.
- Communicated regularly with parents about child progress, behavior, and daily experiences.
- Organized and maintained daily schedules, balancing playtime, meals, and rest periods effectively.
Education
Bachelor of Science - Psychology
Georgia College And State University
Milledgeville, GA05-2029
High School Diploma -
Saint John Bosco Academy
Cumming, GA05-2025
Skills
- Food safety
- Packaging products
- Cleaning duties
- Allergen awareness
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
Timeline
Bakery Worker
Le Macaron
08.2024 - Current
Store Associate
Dress Up Fashion Boutique
08.2023 - 07.2024
Part-time receptionist
Reeder Law Firm
04.2023 - Current
Babysitter
Doreen Burbanks
09.2022 - 04.2024
Bachelor of Science - Psychology
Georgia College And State University
High School Diploma -
Saint John Bosco Academy