Sophie Wilford
Statesboro
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Host
Fountain of Juice
11.2023 - 08.2024
- Implemented feedback mechanisms to continuously improve service quality.
- Managed reservations to optimize seating and minimize wait times.
- Facilitated communication between kitchen and front-of-house to streamline service.
- Improved guest satisfaction by welcoming visitors and providing exceptional service.
Care Giver
Houston Road Daycare
06.2022 - 08.2023
- Coordinated transportation and errands to support client independence and mobility.
- Implemented individualized care plans to meet specific needs of clients.
- Delivered personal care services, promoting dignity and respect for individuals.
- Created engaging activities that stimulated mental and physical wellness of clients.
Education
Major: Exercise Science - With Intent of Nursing
Georgia Southern University
Statesboro, GA05-2028
High School Diploma -
First Presbyterian Day School
Macon, GA05-2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Verbal and written communication
- Takeout order processing
- Respectful and compassionate
- Dependable and responsible
Timeline
Host
Fountain of Juice
11.2023 - 08.2024
Care Giver
Houston Road Daycare
06.2022 - 08.2023
Major: Exercise Science - With Intent of Nursing
Georgia Southern University
High School Diploma -
First Presbyterian Day School
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