SPENCER RICCI

Started a business consulting company that supports small businesses. Currently postponing all activities due to a family medical crisis.

• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards
• Facilitated onboarding sessions and on-the-job training for new hires, ensuring position knowledge, proper safety protocols, and compliance knowledge for every employee
• Advised management on HR-related issues such as; EEOC compliance, ADA requests, employee disputes, discipline, and fair labor practices
• Managed a department of 2 HR specialists, which provided services to 600 employees across the city.

• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards
• Facilitated onboarding sessions and on-the-job training for new hires, ensuring position knowledge, proper safety protocols, and compliance knowledge for every employee
• Handled employee disputes and discipline through careful investigative practices which included unbiased interviews, evidence gathering, and case law reviews
• Distributed employee engagement surveys to identify areas of improvement
• Leading to an employee satisfaction increase of 19% in one quarter
• Handled ADA and FMLA requests
• Providing guidance to management on reasonable accommodation practices and proper administration of benefits.

• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management
• Maintained company compliance with local, state and federal laws, in addition to established organizational standards
• Organized and led staff orientation programs and training to promote collaboration, reducing turnover by a rate of 12%
• Managed a department of 2 HR specialists, which provided services to 400 employees across multiple sites
• Delivered open enrollment meetings to employees and explained benefits packages in English and Spanish.

• Maintained company compliance with local, state and federal laws, in addition to established organizational standards
• Advised management on HR-related issues such as; EEOC compliance, ADA requests, employee disputes, discipline, and fair labor practices
• Performed department audit to identify opportunities for improvement
• This led to a full employee handbook audit, new benefits administration practices, and the creation of an employee engagement committee to improve employee satisfaction
• Designed incentive plan to improve on-time delivery of product, reduce scrap material, and improve employee morale
• All objectives were met: On Time Delivery was improved by an average of 45 days, scrap material was reduced by 18%, and employee satisfaction improved by 22%.

• Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy
• Managed communication between 20+ department managers and HR
• Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results
• Reduced fill time for job orders by 28%.