Summary
Overview
Work History
Education
Skills
Affiliations
Courses
Timeline
Generic

Stacey McCloud

Atlanta

Summary

Operations leader with 18 years of expertise in retail and logistics, specializing in loss prevention and operational efficiency. Adept at leveraging data analytics and Six Sigma methodologies to drive measurable improvements, enhance productivity, and minimize losses. Passionate about fostering teamwork and innovation, with a focus on strategic process improvements and compliance.

Professional with strong background in loss prevention and asset protection. Adept at developing comprehensive security strategies and fostering culture of vigilance. Known for collaborative teamwork and achieving measurable results in dynamic environments. Brings critical thinking and problem-solving skills to address emerging challenges.

Overview

24
24
years of professional experience

Work History

Regional Loss Prevention Manager

Pitney Bowes Ecommerce
02.2021 - 12.2024
  • Monitored processes to minimize fraud, achieving measurable results. Oversaw physical security measures, ensuring the safety of buildings and staff while partnering with law enforcement for effective restitution collection.
  • Implemented data-driven fraud prevention strategies, resulting in significant risk reduction and enhanced organizational operational efficiency.
  • Spearheaded loss prevention initiatives, leveraging investigative tools to identify and mitigate financial risks, driving measurable improvements in security protocols.
  • Fostered partnerships with law enforcement agencies, optimized restitution collection processes, and bolstered overall security measures across the organization.
  • Developed and implemented forward-thinking loss prevention strategies, anticipating potential threats and proactively safeguarding company assets and personnel.

Operations Manager

UPS - Southeast Metro Automated Routing Terminal
05.2018 - 01.2021
  • Collaborated with engineering to meet proficiency targets, driving continuous improvement.
  • Directed 50% of daily production in a vast facility, leveraging data analysis and technology to optimize operations and lead a team of supervisors and associates.
  • Conducted daily operational meetings, setting goals and evaluating production effectiveness while collaborating with industrial engineering for enhanced efficiency.
  • Utilized advanced HMI technology and hub tools to analyze complex data, driving operational improvements and streamlining processes in a large-scale logistics environment.
  • Fostered a culture of teamwork, developing and mentoring 5 part-time Operations Supervisors and 60 associates to achieve operational excellence.

Operations Manager

TJ Maxx
05.2013 - 05.2018
  • Achieved measurable profit growth by aligning with business objectives.
  • Led an 80-member team in a $7M operation, boosting KPIs to cut losses and raise profits. Liaised between 10 stores and the distribution center for inventory control.
  • Performed human resource duties and conducted performance review with hourly employees.
  • Pioneered new approaches to shipping and receiving, streamlining processes to significantly improve turnaround times and reduce operational costs.
  • Orchestrated strategic initiatives to align team performance with broader business objectives, driving substantial improvements in key performance indicators.

Deputy Sheriff

Fulton County Sheriff Office
05.2007 - 04.2012
  • Enhanced traceability by systematically organizing criminal documents, including reports and agendas.
  • Facilitated debriefings for criminal subjects, acquiring essential data to support investigative efforts.
  • Engaged in inter-agency communication to ensure consistency in documentation practices.
  • Conducted thorough investigations of criminal activities to gather evidence and build cases.
  • Enforced local, state, and federal laws to maintain public safety and order.

Regional Loss Prevention Analyst

TJ Maxx
08.2000 - 05.2007
  • Investigated diverse financial documents, including POS data and vault activity reports, to ensure accuracy and compliance across the southeast region. Partnered with Organize Retail Crime Unit.
  • Analyzed regional data to identify trends, producing comprehensive sales and profit metrics reports for senior management decision-making.
  • Facilitated cross-departmental cooperation by leading training sessions for Asset Protection and Operations Managers on report interpretation skills.
  • Developed loss prevention strategies that improved overall shrinkage rates.
  • Conducted investigations into internal theft incidents, providing detailed reports for management review.

Education

Logistics Technician -

Bobby Dodd Institution
Jonesboro, GA
01.2017

Entry Customs Brokerage - undefined

Clayton State University
Morrow, GA
01.2016

Bachelor of Science - Criminal Justice

Morris Brown College
Atlanta, GA
01.1997

Skills

  • Interview
  • Interrogation
  • Performance Metrics
  • Communication
  • Compliance
  • Safety Management
  • Team Development
  • Inventory Control
  • Process Improvement
  • Risk Assessment
  • Operational Strategy
  • Contract Management
  • Customer Service
  • Microsoft Office

Affiliations

  • Silver's Golfers Association, Board Member 2022- Current
  • Morris Brown College Alumni Association

Courses

Operations & Supply Chain Manager, Data Analytics, Global Logistics & International Business, Six Sigma Lean Principles, Diversity Leadership at Clayton State University

Timeline

Regional Loss Prevention Manager

Pitney Bowes Ecommerce
02.2021 - 12.2024

Operations Manager

UPS - Southeast Metro Automated Routing Terminal
05.2018 - 01.2021

Operations Manager

TJ Maxx
05.2013 - 05.2018

Deputy Sheriff

Fulton County Sheriff Office
05.2007 - 04.2012

Regional Loss Prevention Analyst

TJ Maxx
08.2000 - 05.2007

Entry Customs Brokerage - undefined

Clayton State University

Bachelor of Science - Criminal Justice

Morris Brown College

Logistics Technician -

Bobby Dodd Institution

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