Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacey Porter

Conyers

Summary

Dynamic Store Manager with a proven track record at hwy 81 Foodmart, excelling in team leadership and customer service. Successfully s
pearheaded promotional events, enhancing product visibility and driving sales. Skilled in staff training and scheduling, fostering a collaborative environment while ensuring compliance with safety regulations. Passionate about delivering exceptional service and optimizing operations.

Overview

27
27
years of professional experience

Work History

Store Manager

hwy 81 foodmart
McDonough
09.2017 - Current
  • Spearheaded promotional events, leading to increased product recognition.
  • Supervised staff to maintain company standards and ensure quality performance.
  • Recruited and trained new employees to enhance team effectiveness.
  • Created weekly work schedules for store personnel to optimize staffing.
  • Established customer service standards and ensured staff compliance through monitoring.
  • Monitored inventory levels and placed orders to maintain stock availability.
  • Conducted regular price checks to guarantee competitive pricing.
  • Updated POS system with new products and promotional offers to boost sales.

Assistant Manager

Chevron
Stockbridge
05.2006 - 12.2016
  • Supervised daily operations, including shift scheduling and duty assignment.
  • Managed customer service inquiries and complaints promptly.
  • Monitored employee attendance, timekeeping, and payroll information.
  • Organized training sessions for new hires to ensure workplace familiarity.
  • Resolved team conflicts effectively, fostering a collaborative environment.
  • Conducted regular one-on-one meetings to review performance and set priorities.
  • Delegated tasks to staff while establishing clear goals and expectations.
  • Provided guidance and support to junior staff on tasks and projects.

Shift Supervisor

CVS Pharmacy
Forest Park
11.2002 - 03.2006
  • Investigated accidents or incidents occurring during shift hours to ensure safety compliance.
  • Trained new employees on company policies, procedures, and expectations.
  • Resolved customer complaints promptly to enhance service quality.
  • Assigned tasks to team members according to strengths and skills for optimal performance.
  • Ensured adherence to all safety and sanitation regulations during each shift.
  • Collaborated with management to plan and execute special events or promotions.
  • Maintained accurate records of daily transactions, including cash handling and bank deposits.
  • Completed opening and closing duties to streamline business operations.

Cashier Team Lead

Blimpie Subs & Salads
Forest Park
08.1998 - 09.2002
  • Trained new cashiers on register operations and store policies.
  • Maintained cleanliness of work environment by sweeping and sanitizing surfaces.
  • Executed daily opening and closing procedures for register area.
  • Assisted cashiers in resolving customer complaints and inquiries.
  • Answered customer questions, providing accurate store information.
  • Scanned, priced, and bagged groceries efficiently to minimize wait times.
  • Processed payments promptly, exceeding productivity standards.
  • Directed trash removal and sanitation procedures to ensure organized aisles.

Education

GED -

performing art center
Georgia
06-2000

Skills

Customer service and support

  • Team leadership and management
  • Time management and prioritization
  • Problem solving and resolution
  • Communication skills
  • Staff scheduling and shift management
  • Employee training and development
  • Point of sale systems expertise
  • Troubleshooting and technical support
  • Relationship building and rapport
  • Organizational skills
  • Safety compliance and regulations
  • Cash handling and financial transactions
  • Recruiting and interviewing processes

Timeline

Store Manager

hwy 81 foodmart
09.2017 - Current

Assistant Manager

Chevron
05.2006 - 12.2016

Shift Supervisor

CVS Pharmacy
11.2002 - 03.2006

Cashier Team Lead

Blimpie Subs & Salads
08.1998 - 09.2002

GED -

performing art center

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Stacey Porter