Stacia Young
Decatur Ga
Summary
Dynamic customer service professional with experience at Walmart and Dunkin' Donuts, adept at conflict mediation and cash register operation. Recognized for enhancing customer satisfaction through effective communication and training new staff. Committed team player with a strong work ethic, ensuring a welcoming environment and efficient service delivery.
Overview
3
3
years of professional experience
Work History
Cashier
Walmart
Lithonia, GA
10.2024 - Current
- Resolved customer complaints promptly, ensuring satisfaction and retention.
- Trained new staff on cash handling procedures and customer service standards.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.4
Barista
Dunkin' Donuts
Lithonia, GA
06.2023 - 10.2024
- Prepared and served high-quality beverages following standard recipes and procedures.
- Maintained cleanliness and organization of workstations to ensure compliance with health and safety regulations.
- Assisted in training new team members on beverage preparation and customer service protocols.
- Managed cash register transactions accurately while providing exceptional customer service.
Education
High School Diploma -
Druid Hills High School
Decatur, GACertification - Phlebotomy
Breathe Of Fresh Air
Decatur, GA02.2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team player
- Cash register operation
- Conflict mediation
Timeline
Cashier
Walmart
10.2024 - Current
Barista
Dunkin' Donuts
06.2023 - 10.2024
High School Diploma -
Druid Hills High School
Certification - Phlebotomy
Breathe Of Fresh Air