Stacie Crespo
Atlanta
Summary
I am friendly and reliable, always have a positive attitude, and since I work in customer service, I have great people skills. I am bilingual, speaking both Spanish and English. I can easily adapt to the work pace.
Overview
3
3
years of professional experience
Work History
Cashier
Publix
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assistant Director
Chick-fil-A
02.2022 - Current
- Oversaw the recruitment, hiring, and onboarding process for new team members to maintain a high-quality staff.
- Fostered a positive culture by promoting open communication among staff members and celebrating successes as a team.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between Leadership staff.
- Mentored new team members through observation, feedback, and professional development opportunities.
- Handled escalated customer complaints, providing solutions that satisfied both parties involved in the situation.
- Increased customer satisfaction with attentive service and quick resolution of issues.
- Resolved customer complaints with empathy.
Education
Bachelor of Science - Counseling Psychology
Point University
West Point, GA05-2026
Skills
- Customer service skills
- Customer assistance
- Creative direction
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Quick on my feet
- Fast Learner
- Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Publix
10.2023 - Current
Assistant Director
Chick-fil-A
02.2022 - Current
Bachelor of Science - Counseling Psychology
Point University
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