Stacie Emery
Canton
Summary
Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments.
Knowledgeable Bar Manager trained in bar operations and offering diligent leadership, planning and organizational skills. Dedicated to maximizing profits with dynamic cost controls and promotional strategies. Skilled team builder and trainer with solid customer service background.
Overview
9
9
years of professional experience
Work History
Bar Manager / FOH Manager
Atrium ponce city market
Atlanta
02.2024 - Current
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
Assistant Manager
Branchwater Restaurant
Cumming
09.2021 - 11.2023
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress towards goals
- Performed event coordination for larger parties and gatherings
- Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands
Bartender/Bar Manager /Assistant Manager
Stratus Kitchen and Bar
Canton
05.2020 - 09.2021
- Greeted guests, served drinks, and provided excellent customer service with a refined knowledge of mixology
- Assisted as an Event Cordinator with Buffets and Catering
- Providing guest transportation (golf cart) to their destination
- Monitored cash intake at the end of the night
Coordinators Assistant
Universal Studios
Orlando
11.2016 - 06.2018
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions
- Gathered and organized materials to support operations
- Coached employees through day to day work and complex problems
Disney College Program Intern
Walt Disney World
Orlando
12.2015 - 12.2016
- Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events, and landmarks
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, and enforcing rules and safety policies
- Oversaw refreshments counter, selling food items to customers and maintains sufficient stock of products and supplies to meet expected needs
Education
Cosmetology and Dermatology -
North Georgia Technical College
Clarksville, GA12.2015
High School Diploma -
Dunwoody High School
Dunwoody, GA05.2014
Skills
- Customer service
- Labor cost control
- Mixology techniques
- Cleaning procedures
- Organizational skills
- Dietary restrictions
- Wine and liquor expertise
- ServeSafe manager
Timeline
Bar Manager / FOH Manager
Atrium ponce city market
02.2024 - Current
Assistant Manager
Branchwater Restaurant
09.2021 - 11.2023
Bartender/Bar Manager /Assistant Manager
Stratus Kitchen and Bar
05.2020 - 09.2021
Coordinators Assistant
Universal Studios
11.2016 - 06.2018
Disney College Program Intern
Walt Disney World
12.2015 - 12.2016
Cosmetology and Dermatology -
North Georgia Technical College
High School Diploma -
Dunwoody High School