Stacy Roberts
Vidalia
Summary
Results-driven Receiving Manager with expertise in inventory management, vendor relations, and shipping logistics. Demonstrated ability to resolve inventory issues while ensuring quality assurance and optimal pricing, providing a great experience to the customer, ensuring that they receive an excellent experience, whether they are looking for an everyday item or need help with customizing a kitchen. I enjoy working with our customers, making sure they get the answers they are looking for each time.e.
Overview
27
27
years of professional experience
Work History
Receiving Manager
Handy Andy Home Warehouse
Vidalia
07.2018 - Current
- Managed daily receiving activities, including accurate input of items, and ensured that margins were maintained.
- Assisted customers with questions.
- Worked with other stores, helping them with tasks they needed help with, and trained other staff to ensure multiple employees had the same knowledge.
- Help resolve inventory issues.
- Built strong relationships with each vendor to ensure we were able to benefit from the best possible pricing.
- Built strong relationships with our carriers to ensure we received the best shipping service
IT Coordinator/Technician
Northland Communications
Vidalia
06.2010 - 07.2018
- Coordinated IT support requests and ensured timely resolution of technical issues, both while working with our technicians and with customers directly.
- Maintained inventory of IT equipment and supplies for efficient operations.
- Submitted monthly reports to our corporate office.
- Set up equipment in advance for the customer to make the installation process smoother.
- Facilitated the resolution when outages affected customers.
- Provided support for our field technicians during the day, as well as after hours.
- Sold services to customers: phone, internet, and TV service.
IT Manager
Mount Vernon Bank
Vidalia
01.2008 - 06.2012
- Responsible for managing the network, and worked closely with our data center to ensure issues were resolved in a timely manner.
- Managed vendor relationships to ensure optimal service and contract compliance.
- Oversaw system upgrades and implementations to improve technological capabilities.
- Coordinated IT support for banking applications and internal systems maintenance.
- Trained staff on new technologies and best practices for system usage.
- Monitored network performance to identify issues and ensure uptime reliability.
- Maintained strong knowledge of applicable regulations to guarantee that designs, operations and IT systems met those requirements.
- I oversaw the reporting to the board of directors as well as delivering the reports when audits were due.
IT Manager
Darby Bank & Trust Co.
Vidalia
05.1999 - 06.2008
- Oversaw the initial setup of the data center.
- Managed day-to-day processes, ensuring that all processes were completed in a timely manner.
- Provided services to eight different locations.
- Provided technical support to 12 different ATM locations.
- Worked with customers, consulting, and setting up remote banking services.
- Documented disaster recovery processes.
- Documented daily operational tasks.
- Trained staff on new technologies and best practices for system usage.
Education
Computer Science -
Southeastern Technical College
Vidalia, GA05-1999
Skills
- Inventory management
- Vendor relations
- Receiving operations
- Shipping logistics
- Quality assurance
- Customer service
- Problem solving
- Verifying deliveries
- Unloading trucks
- Forklift operation
Timeline
Receiving Manager
Handy Andy Home Warehouse
07.2018 - Current
IT Coordinator/Technician
Northland Communications
06.2010 - 07.2018
IT Manager
Mount Vernon Bank
01.2008 - 06.2012
IT Manager
Darby Bank & Trust Co.
05.1999 - 06.2008
Computer Science -
Southeastern Technical College