Stacy Rozier
Screven
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
25
25
years of professional experience
Work History
Office Manager/Surgery Coordinator
Dr. Sandra Mager
08.2002 - Current
- Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintain accurate financial records by reconciling accounts payable/receivable transactions regularly
- Oversee office inventory by ordering, stocking and shipment receiving.
- Conduct regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhancing team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinate office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamline office operations by implementing efficient filing systems and organizational strategies.
- Assist in the conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Facilitate smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversee facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Handle sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Maintain professional demeanor by staying calm when addressing unhappy or angry patients.
- Evaluate employee performance and give constructive feedback to improve skills.
- Accomplish multiple tasks within established timeframes.
- Manage and motivate employees to be productive and engaged in work.
- Cross-train existing employees to maximize team agility and performance.
- Demonstrate ability to coordinate call schedules between physicians.
- Do weekly deposits and bi-weekly timesheets to send to the accountants for payroll.
- Notarize documents.
- Handle all vacation request from employees.
- Frequently double-check patient histories and current information while scheduling follow-ups and other appointments.
- Schedule surgeries which includes doing pre-certifications, posting cases in the operating room, preop appointments, and signing consents..
- Pre-certifications on CT Scans, MRI'S and Diagnostic testing.
- Handle medical record request, scan documents, faxing, and send referrals to other physicians.
- Billing and coding for office visits, surgeries, and procedures.
- Verify insurance on all obstetrical patients and figure a payment plan.
- Help load patients by getting their medical history , vital signs, order labs, and assist in rooms with procedures including colposcopies, hormone pellet insertions, IUD's, and pessary cleanings.
- Perform NST's and give injections.
- Collect payments which includes cash, checks, credit cards, and care credit.
Certified Nursing Assistant
WAYNE MEMORIAL HOSPITAL
01.2000 - 08.2002
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
CERTIFIED NURSING ASSISTANT -
COASTAL PINES COLLEGE
Jesup, GAHigh School Diploma -
Wayne County High School
Jesup, GASkills
- Customer service
- Office management
- Organizational skills
- Billing
- Employee training
- Information protection
- Scheduling and coordinating
- Professional and courteous
- Problem resolution
- Decision-making
- Teamwork and collaboration
- Team leadership
Timeline
Office Manager/Surgery Coordinator
Dr. Sandra Mager
08.2002 - Current
Certified Nursing Assistant
WAYNE MEMORIAL HOSPITAL
01.2000 - 08.2002
CERTIFIED NURSING ASSISTANT -
COASTAL PINES COLLEGE
High School Diploma -
Wayne County High School
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