Stefanie Karoly
Flowery Branch
Summary
Dedicated biological science graduate with extensive experience in the retail pharmaceutical industry, a veteran Pharmacy Technician specializing in training and program management. Proven ability to enhance operational efficiency, mentor staff, and improve patient safety and satisfaction. Committed to fostering a collaborative environment and contributing to team success through strong organizational skills and attention to detail.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Supervisor Certified Pharmacy Technician
CVS Pharmacy Inc.
03.2007 - Current
- Interpret, validate, and fill prescription orders while providing comprehensive counseling on medication usage, dosages, and interactions.
- Enhance productivity and patient care by anticipating needs and delivering exceptional support in high-stress situations.
- Maintain compliance with drug storage protocols and meticulous record-keeping for controlled substances.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Implemented training programs, including orientation modules, hands-on training, and online resources, to enhance staff learning and competency.
Regional Field Colleague Trainer
CVS Caremark
06.2011 - 04.2016
- Led onboarding processes for new employees, delivering orientation and establishing role-specific training programs.
- Developed and implemented comprehensive training resources and competency programs to enhance staff knowledge and performance
- Gathered and organized supplementary material to support structured lessons.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Reviewed and evaluated new hires to ensure competency and alignment with organizational standards.
- Mentored pharmacy managers and technicians, fostering professional growth and increasing overall productivity.
- Maintained consistent communication with management and peers to support ongoing training initiatives and program enhancements.
Education
Microbiology
Clemson University
Clemson, SCBachelor of Science - Biology
University of North Georgia
Gainesville, GA08.2018
Skills
Exceptional customer service and communication
Knowledge of FDA Drug Safety Guidelines and regulatory compliance
Proficient in data entry, time management, and Microsoft Office
Strong understanding of laboratory practices and quality assurance
- Goal-Oriented
- Teamwork and Collaboration
Bilingual in Spanish
Documentation and HIPAA confidentiality
Certification
- GA State Pharmacy Technician License
- PTCB Certified Pharmacy Technician License
- Immunization Certified (COVID-19 specialized)
- CPR Certified
- BLS Certified
Timeline
Regional Field Colleague Trainer
CVS Caremark
06.2011 - 04.2016
Lead Supervisor Certified Pharmacy Technician
CVS Pharmacy Inc.
03.2007 - Current
Microbiology
Clemson University
Bachelor of Science - Biology
University of North Georgia
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