STEFANIE MORLANG
Columbus
Summary
I am a motivated an hard working Medical Assistant with 20+ years of experience. Trained in front and back office to cover different areas as needed. I am experienced in private practice as well as a hospital environment. ( ER, OR, internal Medicine, Orthopedics, and Pediatrics). I strive to learn new skills and further my education at all times.
Overview
6
6
years of professional experience
Work History
Cert. Clinical/Administrative Medical Assistant
St. Francis Orthopedic Institute
11.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Called and faxed pharmacies to submit prescriptions and refills
- Documented vital signs and health history for patients in clinic and hospital environments
- Prepared and administered medications to alleviate patient symptoms
- Collected and documented patient medical information such as blood pressure and weight
- Taught patients about medications, procedures, and care plan instructions
- Obtained client medical history, medication information, symptoms, and allergies
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Performed medical records management, including filing, organizing and scanning documents
- Obtained and documented patient medical history, vital signs and current complaints at intake
- Oriented and trained new staff on proper procedures and policies.
- Surgery Scheduling
- Surgery Precertification
Certified Medical Administrative Assistant
Hughston Clinic - Columbus, GA
10.2020 - Current
- Organized paperwork such as charts and reports for office and patient needs
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes
- Maintained and updated patient records for accurate, current medical histories
- Supported office staff and operational requirements with administrative tasks
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing
- Conducted insurance verification and preauthorizations and managed patient charts
- Collaborated with healthcare professionals to maintain high-quality care across departments
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
- Generated reports and logged patient information for reliable records
- Verified insurance coverage to prepare for upcoming patient appointments
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls
- Scheduled and updated outpatient surgeries
- Created Doctors On Call schedule
- Assisted with medical coding and billing tasks
- Processed medical insurance claims and payments
- Managed office bookkeeping with insurance billing and patient payments
- Clinic and surgery billing.
Certified Clinical Medical Assistant
Hughston Clinic - Columbus, GA
10.2020 - 11.2023
- Sanitized, restocked, and organized exam rooms and medical equipment
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Called and faxed pharmacies to submit prescriptions and refills
- Documented vital signs and health history for patients in clinic and hospital environments
- Prepared and administered medications to alleviate patient symptoms
- Collected and documented patient medical information such as blood pressure and weight
- Taught patients about medications, procedures, and care plan instructions
- Obtained client medical history, medication information, symptoms, and allergies
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Performed medical records management, including filing, organizing and scanning documents
- Obtained and documented patient medical history, vital signs and current complaints at intake
- Oriented and trained new staff on proper procedures and policies
- Successfully run a 60+ patients clinic.
Front Office Medical Assistant
Hughston Clinic Trauma - Columbus, GA
09.2019 - 10.2020
- Registered new patients and updated existing patient demographics by collecting detailed patient information
- Protected patients' rights by maintaining confidentiality of medical, personal and financial information
- Assessed calls and inquiries to prioritize services based on medical emergencies
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff
- Posted payments and charges to patient accounts and participated in billing processes
- Collected deductibles and copays to post money to patient accounts
- Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone
- Submitted insurance claims and updated patients' insurance information
- Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment
- Partnered with insurance company contacts to obtain authorizations related to performing medical procedures
- Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms
- Provided medical billing and coding duties
- Performed medical records management, including filing, organizing and scanning documents
- Called and faxed pharmacies to submit prescriptions and refills
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Medical Front Office Receptionist
CareConnect - Cusseta, GA
09.2018 - 09.2019
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Organized paperwork such as charts and reports for office and patient needs
- Used computer programs and registration systems to schedule patients for routine and complex procedures
- Completed clerical duties and tasks for clinic administration
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details
- Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company
- Adhered to strict HIPAA guidelines to protect patient privacy
- Managed multi-line phone system and pleasantly greeted patients
- Checked patient insurance, demographic, and health history to keep information current
- Helped patients complete necessary medical forms and documentation
- Maintained current and accurate medical records for patients
- Supported office staff and operational requirements with administrative tasks
- Transcribed phone messages and relayed to appropriate personnel
- Completed patient referrals to other medical specialists
- Printed prescription requests and queries in compliance with practice protocol
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Certified Clinical Medical Assistant -
National Health Career Association
07.2020
Certified Medical Administrative Assistant -
National Healthcareer Association
02.2020
Certificate Program: Medical Assistant -
US Career Institute
11.2018
High School Diploma -
Lohfeld Highschool - Bad Salzuflen, Germany
06.1998
Skills
- Chronic Disease Management
- Medications Familiarity
- Advanced Anatomy Knowledge
- Direct Patient Care
- Medical Billing
- Complex Problem-Solving
- Team Management
- Medical Records Management
- EMR Systems
- Restocking Lab Supplies
- Customer Service
- Writing Prescriptions
- Medical Histories and Vital Statistics
- Clerical Support
- Patient Scheduling
- Medical Billing and Coding
- Administrative Duties
- Dictation and Transcription
- Specimen Collection
- Medical Terminology
- Answering Questions
- Account Management
- Medical History Intake
- Charting Expertise
- Documentation Procedures Expertise
- Taking Vital Signs
- Patient Assessments
- Simple Dressings
- First Aid
Timeline
Cert. Clinical/Administrative Medical Assistant
St. Francis Orthopedic Institute
11.2023 - Current
Certified Medical Administrative Assistant
Hughston Clinic - Columbus, GA
10.2020 - Current
Certified Clinical Medical Assistant
Hughston Clinic - Columbus, GA
10.2020 - 11.2023
Front Office Medical Assistant
Hughston Clinic Trauma - Columbus, GA
09.2019 - 10.2020
Medical Front Office Receptionist
CareConnect - Cusseta, GA
09.2018 - 09.2019
Certified Clinical Medical Assistant -
National Health Career Association
Certified Medical Administrative Assistant -
National Healthcareer Association
Certificate Program: Medical Assistant -
US Career Institute
High School Diploma -
Lohfeld Highschool - Bad Salzuflen, Germany
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