Stella Engle
Bethlehem
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
License Plate Recognition Specialist
Speedy Recovery Inc
Lithonia
01.2024 - Current
- Educated customers daily about their debt responsibilities
- Cultivated positive relationships with staff and management
- Informed customers daily about debt obligations
Customer Service Representative
Comcast
06.2022 - 01.2024
- Assisted customers with inquiries regarding services and billing issues.
- Processed service requests and coordinated with technical teams for resolution.
- Maintained accurate records of customer interactions in database systems.
Customer Service Representative
Agero
Tulsa
05.2018 - 06.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Handled escalated complaints, providing effective solutions promptly.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Forest Park High School
Forest Park, GASkills
- License plate recognition
- Data processing
- Financial analysis
- Technical coordination
- Attention to detail
- Customer service
- Customer education
- Effective communication
Timeline
License Plate Recognition Specialist
Speedy Recovery Inc
01.2024 - Current
Customer Service Representative
Comcast
06.2022 - 01.2024
Customer Service Representative
Agero
05.2018 - 06.2022
Forest Park High School