Stephania Dominguez Laredo
Forest Park
Summary
Dynamic warehouse professional with over 4 years of experience in supporting receiving and shipping functions through advanced computerized warehouse management systems. Exceptional teamwork skills and the ability to manage multiple tasks simultaneously ensure timely deliveries while maintaining high operational standards. Proven expertise in efficiently managing front desk operations with a focus on courteous service, leveraging strong communication and organizational skills to address guest inquiries and administrative responsibilities. Results-oriented individual committed to enhancing customer satisfaction and driving team success in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist/Veterinary Assistant
JAH Animal Hospital
08.2025 - Current
- Managed patient check-in and check-out processes to ensure efficient service delivery.
- Scheduled appointments for clients, optimizing daily operations for maximum productivity.
- Maintained accurate patient records in electronic health systems, ensuring data integrity.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Assisted veterinarians in performing examinations and administering treatments to animals.
- Prepared examination rooms, ensuring cleanliness and organization of medical supplies.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Administered medications to animals in treatment and documented changes in condition.
- Provided customer support to clients, answering questions and addressing concerns.
Front Desk Receptionist/Veterinary Assistant
Paws N Claws Animal Wellness Center
08.2024 - 10.2025
- Greeted clients and pets upon arrival, ensuring a welcoming environment.
- Managed appointment scheduling using veterinary software to optimize clinic flow.
- Maintained accurate client records and pet information for seamless service delivery.
- Assisted veterinarians with patient check-in and check-out procedures efficiently.
- Scheduled, coordinated and confirmed appointments and meetings.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
- Monitored animal behavior and health, reporting any concerns to veterinary staff promptly.
- Provided compassionate care to animals during procedures, enhancing patient comfort.
- Educated pet owners on proper care practices and post-treatment instructions.
Customer Service Representative
HWC Logistics
05.2022 - 08.2024
- As CSR, we handle any requests and cancellations sent by our customer. Part of my daily tasks include organizing orders for the warehouse team, handling internal system problems, and receiving inbounds.
- This is a warehouse which specializes in distribution and storage.
Lead/Customer Service Representative
Broadrange Logistics
04.2020 - 05.2022
- Led an entire team. Handled Inventory and Time management for team. Handled requests and cancellations sent by customer. Organized orders for warehouse team.
Warehouse Associate
XPO Logistics
01.2022 - 04.2022
- Fulfilled daily orders, Picked and packed product
Cashier
Beba’s Foods Store
08.2019 - 05.2020
- Handled a variety of customers, Handled inventory
Warehouse Associate
XPO Logistics
01.2020 - 04.2020
- Fulfilled daily orders, Picked and Packed products
Education
High School Diploma -
Charles R Drew High School
Riverdale, GA05-2020
Skills
- Bilingual
- Fast Learner
- Good team player
- Multitasking
- Problem solving
- Efficient
- Creativity
- Leadership
- Organization
- Teamwork
- Customer service
- Data entry
- Team collaboration
- Appointment scheduling
- Initiative-taking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Receptionist/Veterinary Assistant
JAH Animal Hospital
08.2025 - Current
Front Desk Receptionist/Veterinary Assistant
Paws N Claws Animal Wellness Center
08.2024 - 10.2025
Customer Service Representative
HWC Logistics
05.2022 - 08.2024
Warehouse Associate
XPO Logistics
01.2022 - 04.2022
Lead/Customer Service Representative
Broadrange Logistics
04.2020 - 05.2022
Warehouse Associate
XPO Logistics
01.2020 - 04.2020
Cashier
Beba’s Foods Store
08.2019 - 05.2020
High School Diploma -
Charles R Drew High School