Stephanie Alston

Dog Groomer

Petsuites

01.2023 - Current

Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
Kept up-to-date on industry trends and advances in grooming tools and products to provide top-notch services for all customers.
Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
Contributed to business growth by offering personalized grooming packages that catered to specific breeds and pet sizes.
Fed, walked and bathed animals.
Supported team members during busy periods or staff absences, demonstrating adaptability and commitment to the company''s success.
Showcased expertise in various grooming techniques for diverse dog breeds, delivering exceptional results every time.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Broadened clientele base through successful word-of-mouth referrals from satisfied customers.
Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Assisted in inventory management by tracking product usage and replenishing supplies as needed, maintaining optimal stock levels at all times.
Washed, trimmed, and brushed animals to maintain good grooming standards.
Monitored animals for behavioral problems and signs of health issues.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Reset procedure rooms between appointments and disinfected equipment.
Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.

Summary

Overview

Work History

Dog Groomer

Education

High School Diploma -

Skills

Certification

Timeline

Dog Groomer

High School Diploma -

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