Amy Herbst

• Customer service: greet customers. answer questions, and help customers find products.
• Stocking: stock shelves, arrange merchandise and remove damaged goods.
• Maintaining the store: keep the store clean, safe and organized.
• Promoting products: promote the company's products and services.

Worked with Field Activity Support Team (FAST) to store within an assigned district to own and execute tasks such as planograms and physical interventions.

• Interact with customers and team members, while providing legendary customer service
• maintain regular and predictable attendance
• perform store specific measurements
• complete store layout initiatives

• Ensure customers receive highest level of service through engaging customer centric and service environment, accurate product knowledge, maintain SSC merchandising standards, and all other components of customer service.
• Maintain and achieve goals including sales per hour (SPH), units per transaction (UPT), average dollar per transaction (ADT), customer capture rates and email capture rates
• actively seek new ways to improve metrics by partnering with Store Manager and Assistant Store Manager.
• Partner with store leadership team to learn and understand all management processes and reports.
• Assist with floor moves, merchandising, display maintenance, set up sales, and store housekeeping; assist in processing and replenishing merchandise and participate in receiving and monitoring floor stock.

• Works as assistant administration Yeoman for the reserve unit.
• Enter information about the service members into their personnel service files.
• type up rewards and letters of recommendation for service members.
• physical fitness coordinator for reserve unit.
• Maintain and update all service members physical readiness folders.