Stephanie Chandler
Jefferson,GA
Summary
Energetic certified medical assistant/patient care technician
ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced clinical environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Technician- Float Pool
Piedmont Health Systems
06.2019 - Current
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Delivered high-quality care to patients in hospital facility on Med Surge/ICU/PCU/Surgical Units.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Documented patient information and care activities in electronic health record.
- Provided care from 12-18 patients in a hospital setting.
- 1013/2013 one on one sitter
- Monitored high risk patients on Med Surge/ICU/CVICU units via tele-sitter.
Chronic Care Management Support
Medical Office Force
08.2018 - Current
- Communicated with patients and family members to assist with information, provide literature and direct to community resources.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Recorded details regarding therapies to keep patient charts updated.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Evaluated patient histories, complaints, and current symptoms.
- Managed over 40 chronic care management calls per day as well as charts remotely from home.
Certified Medical Assistant
Dermatology Associates Of Northeast Georgia
09.2011 - 04.2016
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures, and care plan instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with wide local excisional surgeries as well as other cosmetic surgical procedures.
- Prepared operating room and sterilized instruments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Recorded information using word processing, dictation and transcription software and equipment.
- Applied medical terminology related to provider-specific treatments and techniques.
- Worked cohesively with physicians and other clinical staff to complete transcriptions.
- Reviewed documentation for compliance with requirements and accuracy of information.
- Maintained compliance with legal and medical requirements, internal protocols and oversight committee standards.
- Accurately documented medical dictation to record patient care records.
- Transcribed and edited physician reports from dictation using Modernizing Medicine EMR as well as EPIC EMR.
- Documented patient medical histories, vitals and test results in electronic health records system.
- Maintained security and privacy of records to protect patients and providers.
Education
High School Diploma -
Jackson County High School
Jefferson, GA05.2006
Certified Medical Assisting -
American Professional Institute
Gainesville, GA09.2011
Associate of Science -
Lanier Technical College
Oakwood, GA05-2027
Skills
- Observing responses
- Responding to emergencies
- Patient-focused care
- Patient Management
- Medical Records Management
- Recording vital signs
- Documenting behaviors
- Direct Patient Care
- EMR / EHR
- Tube feedings and medications familiarity
- Conducting intakes
- Chronic disease management
- Patient Assessments
Personal Information
Title: Certified Medical Assistant
Certification
- CNA - Certified Nursing Assistant
- CPCT/A - Patient Care Technician/Assistant
- CMA - Certified Multi-Skilled Medical Assistant
- EKG Technician
Timeline
Patient Care Technician- Float Pool
Piedmont Health Systems
06.2019 - Current
Chronic Care Management Support
Medical Office Force
08.2018 - Current
Certified Medical Assistant
Dermatology Associates Of Northeast Georgia
09.2011 - 04.2016
High School Diploma -
Jackson County High School
Certified Medical Assisting -
American Professional Institute
Associate of Science -
Lanier Technical College
Similar Profiles
Kelly Currie, RN-BSNKelly Currie, RN-BSN
Staff RN at Piedmont Healthcare Systems EDStaff RN at Piedmont Healthcare Systems ED
Kelly Currie, RN-BSNKelly Currie, RN-BSN
Internal Agency RN at Piedmont HealthCare SystemsInternal Agency RN at Piedmont HealthCare Systems
Shara DukeShara Duke
Authorization Coordinator at Atrium Health Women's Health Piedmont OBGYNAuthorization Coordinator at Atrium Health Women's Health Piedmont OBGYN
Kelsey ChildsKelsey Childs
CNA at Stmary's HospitalCNA at Stmary's Hospital
Tamara DavisTamara Davis
Manager/Project Manager at Elements of StyleManager/Project Manager at Elements of Style