Stephanie Harrington
Canton
Summary
I am a determined, hard working, and driven leader with a passion for educational student travel. My ability to coach, develop and motivate my team to deliver results has led to achieving revenue well above quota. My motivation for creating memorable experiences for students comes from own experience with travel. Having traveled to over 70 countries, I strongly believe in learning about new cultures, languages and perspectives! I am seeking a new opportunity to leverage my extensive expertise in sales, team management and educational travel in a dynamic and innovative organization.
Overview
24
24
years of professional experience
Work History
Director of Sales
WorldStrides
08.2022 - Current
- Career Progression from Team Lead to Director of Sales, managing a team of 8 sales representatives and generating over $21 million in revenue
- Recognized as the top Director of Sales for achieving the highest percent to quota in team revenue in Performing Arts
- Honored as a Platinum Club member for achieving above 110% to quota for personal sales quota
- Maintained a personal book of business in additon to managing a team
- Streamlined sales processes by identifying inefficiencies, implementing new tools to promote revenue growth, and providing training across teams.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- Designated as the Customer Facing liaison, creating and executing customer facing events to generate new business.
- Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
- Worked collaboratively with other Director of Sales across divisions to enhance team unity and employee satisfaction.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Connected with prospects through music educator conferences and local-area networking.
Team Lead
Worldstrides
08.2021 - 08.2022
- Career progression from Sales Representative to Team Lead
- Recognized as the highest producing sales rep in the Performing Arts division
- Generated over $3 million in sales
- Honored as a Platinum Club member for achieving above 110% to quota for personal sales quota
- Assisted management with weekly 1:1 with new hires
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities for new hires
Performing Tour Specialist
WorldStrides
03.2020 - 08.2021
- Recognized at the top Performing Tour Specialist in the Performing Arts division
- Exceeded my personal sales quota through the challenging Covid season
- Led successful sales presentations to prospective clients, resulting in increased partnerships and revenue
- Developed strong client relationships through consistent communication and attentive service.
- Discussed opportunities for ensembles to compete in Festivals as well as perform during the halftime shows at the Alamo, ReliaQuest, Holiday, Gator, Cheeze It, LIberty and Sugar Bowls
- Staffed customer events to ensure customer satisfaction
Outside Sales Representative
EF Educational Tours
08.2014 - 08.2016
- Generated new business revenue through contracts with School Admininstration
- Researched schools to generate new leads for the Boston based Georgia sales team
- Contacted interested teachers to answer questions about EF and the product
- Worked closely with the Boston sales team to streamline the process of passing leads
- Assisted with teacher meetings in surrounding schools
- Met with school administrators to promote EF trips
Regional Sales Manager
EF Educational Tours
01.2001 - 01.2004
- Selected to relocate to Portland, OR for 6 months to launch West Coast office and hire, train and manage new teams
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Developed sales projections and target goals to promote growth in the region
- Assisted with marketing ideas to increase product awareness
- Achieved over quota with team revenue
Tour Consultant
EF Educational Tours
01.2000 - 01.2001
- Recognized as the highest producing sales rep and Rookie of the Year, generating $3 million in sales the first year
- Contacted teachers to discuss travel plans, calling close to 400 educators per week
- Answered questions about itineraries, pricing, availability and product information
- Identified prospective customers by following leads and referrals from school staff
- Attended teacher conferences to promote product
Education
Master of Arts - Developmental Psychology
Boston College
Chestnut Hill, MA1999
Bachelor of Arts - Psychology And Sociology
Emory University
Atlanta, GA1997
Skills
- Proficient in Google and Microsoft Office
- Proficient in Dynamics CRM
- Proficient in Salesforce
- Proficient in video conferencing and Zoom
- Interpersonal and written communication
- Public speaking
- Staff development
- Data entry
- Team leadership
- Event Planning
- Conflict resolution
- Self-motivated
Timeline
Director of Sales
WorldStrides
08.2022 - Current
Team Lead
Worldstrides
08.2021 - 08.2022
Performing Tour Specialist
WorldStrides
03.2020 - 08.2021
Outside Sales Representative
EF Educational Tours
08.2014 - 08.2016
Regional Sales Manager
EF Educational Tours
01.2001 - 01.2004
Tour Consultant
EF Educational Tours
01.2000 - 01.2001
Master of Arts - Developmental Psychology
Boston College
Bachelor of Arts - Psychology And Sociology
Emory University
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