Stephanie Hatton
West Point
Summary
Results-driven professional with a strong background in community management and financial oversight. Skilled in managing multiple projects, fostering partnerships with local organizations, and implementing strategies that enhance community engagement and satisfaction.
Adept at overseeing budgets and building client relationships that contribute to successful community initiatives.
Overview
9
9
years of professional experience
Work History
Community Manager
Manhattan Development Group
Chicago
08.2023 - Current
- Collaborate with local organizations to enhance community resources and support initiatives.
- Collected rent and payments from residents, maintaining accurate reports on timely and delinquent accounts.
- Assist in developing marketing plans for campaigns and promotions targeting community engagement.
- Recommend property improvements based on thorough evaluations of current conditions.
Assistant Director
Memphis Restaurant Association
Memphis
02.2021 - 07.2023
- Developed marketing strategies to promote local dining initiatives and events.
- Managed relationships with local restaurant owners to enhance community engagement.
- Assisted in the planning of annual food festival and fundraising events.
- Scheduled and coordinated monthly, quarterly and yearly membership meetings.
Portfolio Manager
Ogden & Company
Milwaukee
08.2018 - 10.2020
- Managed condominium and multi-family properties encompassing over 600 residences.
- Developed budgets to maintain financial stability of residential communities.
- Scheduled and facilitated regular board meetings for effective governance.
- Ensured regulatory compliance across all portfolio management activities.
- Monitored investments, identified risks, and evaluated portfolio performance through routine assessments.
Property Manager
GP Management
Lake Geneva
07.2016 - 08.2018
- Oversaw property maintenance, coordinating repairs and service requests efficiently.
- Developed and implemented leasing strategies to attract prospective tenants effectively.
- Prepared detailed financial reports, tracking income and expenses for properties managed.
- Administered lease agreements, ensuring adherence to terms and conditions by all parties.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Education
CDA-AA -
DOD
Fort Meade, MD02.2001
Business/ Psychology -
UWM
Milwaukee, WI05.1994
Skills
Microsoft 365 proficiency
- Yardi and Appfolio expertise
- Sales strategies
- Social media management
- Community engagement
- Project coordination
- Budgeting and financial oversight
- Property inspections
- Customer relationship management
- Event planning
- Negotiation skills
- Operations management
- Public speaking
- Outreach campaigns
Projects
Abbey Glen / West Point University, West Point, GA, Executive Assistant to Owner's Rep in the development of a 20M +, 92-acre site in the vicinity of KIA Parkway in West Point GA. The need for housing was coordinated and executed by our team of architects, builders and the developer whom I worked alongside from start to finish for over 8 years. I am now community manager of this project and we continue to grow.
Languages
English
Position Held
- President, Williams Bay Business Association, 2013
- Owner/ Operator, Lighthouse Restaurant, 2011-2014
Timeline
Community Manager
Manhattan Development Group
08.2023 - Current
Assistant Director
Memphis Restaurant Association
02.2021 - 07.2023
Portfolio Manager
Ogden & Company
08.2018 - 10.2020
Property Manager
GP Management
07.2016 - 08.2018
CDA-AA -
DOD
Business/ Psychology -
UWM
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