Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
Generic

Stephanie Bowbliss

Flowery Branch

Summary

Sales and management expert with over 25 years of experience in customer service. Proven ability to build strong relationships and drive results. Composed and insightful leader known for motivating teams and enhancing customer satisfaction.

Overview

28
28
years of professional experience

Work History

Community Manager

SalonCentric
Atlanta
10.2024 - Current
  • Established productive relationships with local stylists, salon suites, and cosmetology schools to extend market reach.
    Secured new partnerships with stylists and students, collaborating with brand partners for business growth.
    Increased brand visibility through high-impact community events and workshops promoting SalonCentric/PPD.
    Identified and implemented innovative initiatives to strengthen community ties and engage stylists effectively.
    Crafted a comprehensive strategy for omni-channel integration to enhance customer experience and drive KPIs.
    Leveraged social media platforms to build online communities, boosting brand awareness and profitability.
    Analyzed sales performance and market trends, identifying growth opportunities for internal stakeholders.
    Facilitated educational events to drive sales growth, product adoption, and enhance stylist engagement.

General Manager

Salon Centric
Duluth
01.2008 - 10.2024

Delivered exceptional customer service to enhance customer satisfaction.

Managed inventory controls and minimized shrinkage effectively.

Recruited, hired, and trained associates and managers to improve team performance.

Mentored store managers and associates to foster leadership development.

Conducted annual performance reviews to assess employee progress.

  • Drove sales growth through strategic canvassing initiatives.
  • Executed marketing campaigns via blitzing and teleservice calls to expand reach.
  • Utilized operational records to project sales and assess profitability metrics.

Store Manager

Columbia Beauty Supply
10.2000 - 12.2007

Managed two store locations for three years, achieving significant sales growth.

Established company record in 2001 with a 94.4% increase in sales.

Assistant Store Manager

Macon Beauty Supply
03.1998 - 09.2000

Executed store relocation to enhance operational efficiency.
Delivered exemplary customer service to foster positive client experiences.
Supported training of new employees to ensure adherence to company standards.
Aided manager with daily tasks to improve workflow and productivity.
Maintained inventory controls while managing shrink effectively.

Education

Norcross High School
Norcross, GA

Skills

  • Organization
  • Community engagement
  • Event planning
  • Omni-channel integration
  • Customer relationship management
  • Inventory control
  • Team leadership
  • Training and development
  • Effective communication
  • Problem solving
  • Relationship building
  • Performance evaluation
  • Strategic thinking
  • Conflict handling

Accomplishments

2025 Platinum Circle achievement
Sales growth over previous year +7.2%
Increased customer count by 3.5% through community events at schools and salon suites
Hosted Airstream event inviting stylist and students in partnership with salon suite franchise owner resulting in over 150 attendees
Partnered to onboard Community Managers and continue to be a connection to help resolve issues.

Personal Information

Title: Community Manager

Timeline

Community Manager

SalonCentric
10.2024 - Current

General Manager

Salon Centric
01.2008 - 10.2024

Store Manager

Columbia Beauty Supply
10.2000 - 12.2007

Assistant Store Manager

Macon Beauty Supply
03.1998 - 09.2000

Norcross High School
Stephanie Bowbliss