Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stephanie Johnson

Lithonia,Georgia

Summary

Passionate Service Clerk offering 18 years of success and experience in customer service. At Publix Grocery Store, I excelled in enhancing customer satisfaction through efficient service and expert bagging techniques.

Overview

20
20
years of professional experience

Work History

Goodwill Intern Position

Goodwill
01.2025 - 05.2025

Dedicated hard worker with six months of retail customer service experience. I work at Goodwill retail environment where I process and distribute the merchandise to each department.

Front Service Clerk

Publix Grocery Store
02.2005 - 12.2023
  • Enhanced customer satisfaction by providing efficient and friendly front-end services.
  • Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
  • Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
  • Supported team members during peak hours, ensuring smooth and timely customer service operation.
  • Increased efficiency through effective bagging techniques while minimizing items from damaged items.
  • Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Education

High School Diploma -

Southwest DeKalb High School
Decatur, GA
05.2003

Skills

  • Customer Engagement
  • Time Management
  • Bagging techniques
  • Stott Cleaning
  • Problem-solving skills
  • Customer Service

Accomplishments

Certificate of Appreciation for 15 years of invaluable contributions, continuous dedication and outstanding service since 2005.

Timeline

Goodwill Intern Position

Goodwill
01.2025 - 05.2025

Front Service Clerk

Publix Grocery Store
02.2005 - 12.2023

High School Diploma -

Southwest DeKalb High School
Stephanie Johnson