Stephanie Kirk
Canton
Overview
47
47
years of professional experience
Work History
Communication Systems Operator (PBX)
Northside Hospital Cherokee
Canton
01.2020 - 09.2025
- Operated multi-line phone systems to manage incoming and outgoing calls.
- Directed calls to appropriate departments and personnel promptly.
- Assisted visitors by providing information and answering inquiries professionally.
- Maintained accurate logs of calls, messages, and inquiries received daily.
- Trained new staff on PBX operations and customer service protocols consistently.
Medical Transcriptionist
Various hospitals, medical offices, labs.
Canton
01.1979 - 05.2013
- Transcribed medical records for various hospitals and clinics efficiently.
- Reviewed and edited transcription drafts for accuracy and clarity.
- Maintained confidentiality of sensitive patient information in compliance with regulations.
- Collaborated with healthcare professionals to clarify terminology and context.
- Utilized electronic health record systems to manage patient information effectively.
- Implemented quality control measures to enhance transcription standards consistently.
- Coordinated with multiple departments to ensure timely delivery of transcripts.
- Trained new staff on transcription procedures and software tools effectively.
- Transcribed medical dictation from physicians, including patient histories, physical examinations and discharge summaries.
- Demonstrated extremely fast and accurate typing abilities.
- Ensured proper formatting of transcribed documents according to hospital standards.
- Demonstrated strong knowledge of medical terminology and anatomy.
- Maintained high accuracy rate on daily production of completed reviews.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Made corrections when needed to grammar, spelling, and syntax.
- Recorded and filed patient data and medical records.
- Identified and corrected errors in reports which could compromise patient care.
- Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature.
- Produced high-quality transcripts while meeting tight deadlines set by supervisors or clients.
- Monitored incoming dictations for timely completion of assigned tasks.
- Reviewed transcribed documents for accuracy and completeness in accordance with established procedures.
- Efficient in transcription software and equipment to work from home.
- Transferred transcribed materials into electronic health records system.
- Performed administrative duties such as filing, faxing, data entry. as necessary.
- Researched discrepancies between dictated reports and transcribed documents as needed.
- Created templates for frequently dictated reports in order to streamline workflow processes.
- Reviewed patient records to check accuracy of information and implement updates.
- Utilized multiple computer applications to complete work assignments accurately and efficiently.
- Followed federal and state guidelines for release of information.
- Edited drafts originating from speech recognition software to eliminate errors and improve flow.
- Assisted in training new transcriptionists regarding departmental policies and procedures.
- Responded promptly to customer inquiries related to medical records and documentation issues.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
Skills
- Multi-line phone systems
- PBX operations
- Electronic health records
- Medical terminology
- Data entry
- Administrative support
- Effective communication
- Attention to detail
- Time management
References
References available upon request.
Timeline
Communication Systems Operator (PBX)
Northside Hospital Cherokee
01.2020 - 09.2025
Medical Transcriptionist
Various hospitals, medical offices, labs.
01.1979 - 05.2013