Stephanie Simpson
Atlanta,GA
Summary
Sales professional with a strong background in Financial Services at Bank of America, excelling in customer engagement and strong negotiation. I have consistently met and exceeded goals by delivering tailored financial solutions. Ability to deepen customer relationships and enhancing customer satisfaction, leveraging a goal-oriented mindset to drive results in competitive environments.
Overview
14
14
years of professional experience
Work History
Vacation Sales Representative
Hilton Grand Vacations
11.2021 - Current
- Presenting vacation options effectively, addressing client inquiries and overcoming objections.
- Developing strong customer relationships to enhance sales opportunities and drive revenue.
Sales Client Solutions Specialist
Bank of America
12.2014 - 02.2022
- Analyzed client needs and provided tailored financial solutions to enhance customer satisfaction and to deepen the customer relationship.
- Managed an average of 20 calls per day in an inbound call center. Met and exceeded monthly goals, quotas, and metrics consistently.
Jewelry Sales Associate
Nordstrom
04.2012 - 08.2014
- Assisted customers in selecting jewelry that aligns with personal style and occasion,
Education
Bachelors - Business
Westwood College
Denver, CO12.2011
Skills
- Customer engagement
- Strong negotiation
- Goal-oriented mindset
- Lead qualification
- Building rapport
- Effective persuasion
- Teamwork
Timeline
Vacation Sales Representative
Hilton Grand Vacations
11.2021 - Current
Sales Client Solutions Specialist
Bank of America
12.2014 - 02.2022
Jewelry Sales Associate
Nordstrom
04.2012 - 08.2014
Bachelors - Business
Westwood College