Stephanie Van Deel
Savanah
Summary
A restaurant server with nearly a decade of hospitality experience in high-volume dining environments, consistently delivering exceptional service. Recognized for strong teamwork and commitment to customer satisfaction, ensuring a positive dining experience. Adaptable and reliable, with proven communication and problem-solving skills. Dedicated to maintaining a professional demeanor and fostering a warm and memorable atmosphere for all guests. Someone who believes kindness is pivotal to the service industry.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
St. Bibiana
09.2023 - Current
- Opened restaurant on day one, setting team expectations for new hires.
- Trained new hires on restaurant standards and best practices to ensure service consistency.
- Demonstrated exceptional multitasking by managing multiple sections without compromising quality.
- Restocked wine and fulfilled requisition demands efficiently.
- Enhanced restaurant reputation by achieving positive Google Reviews.
- Cultivated strong relationships with V.V.I.P. guests, club members, and regular patrons.
- Provided attentive service during peak times, maintaining detail orientation and guest rapport.
- Resolved customer complaints swiftly and professionally to uphold positive reputation.
Server/Banquet Server/SA
The Mansion on Forsyth
10.2022 - 09.2023
- Oversaw and served wedding guests during ceremonies and receptions.
- Managed large parties, ensuring exceptional service across all events.
- Catered corporate events with tailored menus to meet client needs.
- Mixed cocktails and curated drink selections for special occasions.
- Set banquet tables with polished silverware and glassware for formal gatherings.
- Passed hors d'oeuvres to enhance guest experience at events.
- Served brunch in hotel restaurant, maintaining high standards of quality and service.
- Coordinated seating arrangements and made reservations for patrons.
Bartender/Server
New Realm Distilling Company
10.2021 - 10.2022
- Facilitated prompt food service from first floor kitchen to various restaurant levels.
- Oversaw large party service while managing full-bar seating for optimal guest satisfaction.
- Conducted tours and educated guests on Savannah's history and establishment's background.
- Coordinated efficiently with a second bartender during shared shifts.
- Completed opening and closing shifts to support overall operations.
- Marketed merchandise to patrons, boosting revenue opportunities.
- Demonstrated expertise on beer selections and food specials to enhance dining experience.
Bartender/Server/Host/Graphic Designer
Byway Brewing Company
08.2018 - 01.2021
- Designed new labels for beer cans, T-shirts, and unique restaurant art installations.
- Delivered chef-curated menu, elevating overall dining experience.
- Supervised service for up to 15 tables at once, optimizing workflow in both indoor and patio settings.
- Facilitated large private events, providing tailored service to meet guest expectations.
- Adapted to extreme heat conditions during lengthy service periods.
- Hauled and tapped kegs of beer proficiently.
- Served wine and beer, contributing to a high-quality beverage experience.
Education
Bachelor of Arts - 3D Animation
SCAD
Savannah05-2024
Skills
- Guest management expertise
- E-tip and Alcohol Training certification
- Food safety and etiquette training
- Wine pairing and cocktail expertise
- Brewery and beer knowledge
- Point of sale systems proficiency: (Micros, Toast and ALOHA)
- Employee of the Quarter recognition
- Multi-table service efficiency
- Large party accommodations
- FOH and BOH communication
Certification
E-tips
Alcohol Training
Team Member of the Quarter
A peer-elected award recognized quarterly by leadership at Left Lane Hospitality on property.
Timeline
Server
St. Bibiana
09.2023 - Current
Server/Banquet Server/SA
The Mansion on Forsyth
10.2022 - 09.2023
Bartender/Server
New Realm Distilling Company
10.2021 - 10.2022
Bartender/Server/Host/Graphic Designer
Byway Brewing Company
08.2018 - 01.2021
Bachelor of Arts - 3D Animation
SCAD
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