Stephanie Williams
Stone Mountain
Summary
High-energy culinary professional bringing exceptional leadership and planning abilities. Dedicated to improving team performance and meeting high standards for taste and presentation. Results-oriented and hardworking with excellent multitasking skills and focused mentality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Kitchen Supervisor
Pruitt Healthcare
Lilburn
04.2025 - Current
- Enforced strict adherence to health codes and safety protocols in the workplace.
- Maintained records of employee attendance and payroll information.
- Created daily, weekly and monthly cleaning schedules for kitchen staff.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Executive Chef
Holbrook Life
Decatur
02.2023 - 02.2025
- Developed and implemented menus for multiple restaurants, catering events, and private parties.
- Planned weekly production schedules to maximize efficiency while minimizing waste.
- Maintained excellent relationships with vendors.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Monitored meals served for temperature and visual appeal.
- Supervised the selection, training, scheduling, and performance of kitchen personnel.
- Controlled labor costs through effective use of staff scheduling techniques.
- Conducted regular staff meetings to discuss menu changes, special events, promotions.
- Directed kitchen staff in food preparation and presentation to ensure high quality standards were met.
Dining Hall Supervisor
Georgia State University College
Atlanta
09.2021 - 02.2023
- Implemented various policies regarding meal plans, discounts or payment options for customers.
- Trained new employees in proper food handling techniques, sanitation practices and customer service skills.
- Performed general maintenance tasks such as cleaning surfaces, taking out garbage or setting up tables.
- Ensured compliance with local health department regulations regarding food handling practices.
- Managed cash registers during peak hours when needed to expedite transactions quickly and accurately.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Customer Service Representative
Romantix A
Des Moines
04.2017 - 12.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved customer complaints promptly and efficiently.
- Developed positive relationships with customers through friendly interactions.
- Identified opportunities for upselling additional products or services based on customer needs.
Director of Dining Services
Health Care Service Group
Norwalk
03.2016 - 08.2020
- Established procedures for handling complaints regarding food quality or service issues.
- Negotiated contracts with suppliers to secure competitive pricing on food products and equipment.
- Coordinated special events requiring catering services from outside vendors.
- Assisted in recruiting qualified candidates when additional staff was needed due to increased volume or turnover rates.
- Reviewed invoices from vendors prior to authorizing payment ensuring accuracy of orders placed.
- Conducted periodic evaluations of staff performance in order to identify areas for improvement.
- Ensured proper sanitation practices were followed by kitchen staff during meal preparation.
- Created menus that met nutritional needs while remaining cost-effective.
- Monitored inventory levels of food items to ensure adequate supplies were available at all times.
Director of Dining Services
Western Home Communities - Downtown Campus
Cedar Falls
09.2014 - 04.2016
- Established procedures for handling complaints regarding food quality or service issues.
- Negotiated contracts with suppliers to secure competitive pricing on food products and equipment.
- Coordinated special events requiring catering services from outside vendors.
- Assisted in recruiting qualified candidates when additional staff was needed due to increased volume or turnover rates.
- Scheduled shifts for employees based on projected demand for meals throughout the day.
- Inspected facilities regularly to ensure they meet safety standards and are properly maintained.
- Coached staff on strategies to enhance performance and improve customer relations.
- Trained new employees to perform duties.
- Inspected dining and serving areas for cleanliness and proper setup.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
GED -
Des Moines Area Community College
Ankeny, IA06-2022
Some College (No Degree) -
Des Moines Area Community College
Ankeny, IASkills
- Food safety
- Inventory management
- Menu development
- Staff scheduling
- Customer service
- Employee training
- Cost control
- Vendor negotiation
- Sanitation practices
- Team leadership
- Time management
- Allergy awareness
- Scheduling staff
- Culinary techniques
- Food plating and presentation
- Sanitation standards
- Health code requirements
- Health code compliance
- Ordering supplies
- ServSafe food manager
Certification
- ServSafe
Timeline
Kitchen Supervisor
Pruitt Healthcare
04.2025 - Current
Executive Chef
Holbrook Life
02.2023 - 02.2025
Dining Hall Supervisor
Georgia State University College
09.2021 - 02.2023
Customer Service Representative
Romantix A
04.2017 - 12.2020
Director of Dining Services
Health Care Service Group
03.2016 - 08.2020
Director of Dining Services
Western Home Communities - Downtown Campus
09.2014 - 04.2016
GED -
Des Moines Area Community College
Some College (No Degree) -
Des Moines Area Community College