Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Additional Information
Timeline
Generic

Stephen Ferbee III

Covington

Summary

Dynamic, results-oriented professional seeking a position to leverage skills and experience for organizational success. Committed to delivering high-quality work while fostering team growth and innovation. Eager to embrace new challenges and opportunities for professional development, ensuring alignment with company goals and vision. A proactive approach to problem-solving and collaboration enhances overall productivity and drives positive outcomes.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Clerical Worker

East Central Regional Hospital
11.2013 - 09.2014
  • Conducts clerical research, gathering and compiling information using a variety of resources to prepare, assemble, or generate reports, documentation, presentations, etc
  • May receive, screen and direct telephone and/or radio communications, and greet or assist internal or external customers
  • Opens, sorts and routes incoming mail, answer correspondence, and prepares outgoing mail
  • Operates office equipment and maintains supplies for assigned area
  • Proofreads or verifies existing documents, reports, mathematical figures, budget numbers, or copy to ensure accuracy
  • Provides clerical support within assigned functional area (ie processing/transactions, review of applications, scheduling training, scheduling facilities maintenance, reconciling financial records, assessing/collecting fees for a program, generating rep
  • Provides general clerical support to an office, to include such tasks as data entry/maintenance, copying/ distributing documents and materials, maintaining record-keeping and filing systems, etc
  • Monitors use and maintains supplies for program/operational unit. May purchase materials from outside vendors. (Performed by some incumbents)
  • Performs a variety of secretarial duties for program or operation staff such as scheduling appointments, making travel arrangements, etc. (Performed by some incumbents)
  • Coordinates one or more program operations or processes in support of the overall operation the organization. (Performed by some incumbents)
  • Creates and maintains a high performance environment characterized by positive leadership and a strong team orientation. (Performed by some incumbents)
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Executed record filing system to improve document organization and management.
  • Maintained strict confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
  • Improved office efficiency by streamlining filing systems and organizing document storage.
  • Maintained inventory of office supplies, placing timely orders to prevent shortages and reduce downtime.
  • Ensured smooth workflow within the team with efficient delegation of tasks based on individual strengths and expertise.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Supported staff on special assignments and ad hoc projects.

School Bus Driver

Columbia County School Board
07.2013 - 09.2014
  • ) Report any bus malfunctions or needed repairs.
  • 2) Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
  • 3) Drive gasoline, diesel, or electrically powered multi-passenger vehicles to transport students between neighborhoods, schools, and school activities.
  • 4) Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
  • 5) Comply with traffic regulations in order to operate vehicles in a safe and courteous manner.
  • 6) Follow safety rules as students are boarding and exiting buses, and as they cross streets near bus stops.

Sorter - Stock -Load/Unload Trucks

Brandsmart USA
11.2007 - 02.2011
  • Ft. Lauderdale, FL
  • -Warehouse Scanner
  • -Sorter - Stock -Load/Unload Trucks
  • -Inventory Control Specialist
  • -Fork Lift Operator
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Used hand-held scanners to sort items into specific categories.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
  • Operated pallet jacks to move large and heavy items for sorting.
  • Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
  • Inspected items for damage or defects before sorting as part of quality control process.
  • Followed company policies and procedures to produce consistent work results.
  • Recorded and tracked items sorted to confirm accuracy.
  • Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
  • Used hand-held scanner to enter data product information.
  • Enhanced sorting efficiency by implementing innovative techniques and strategies.
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
  • Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
  • Trained new employees on proper sorting procedures, promoting consistency across the team.
  • Streamlined sorting process by efficiently categorizing items according to their destinations.
  • Supported inventory management with precise sorting and categorization of stock items.
  • Ensured timely dispatch of goods, prioritizing urgent items for sorting.
  • Upheld high standards of hygiene and cleanliness in sorting area to prevent contamination.

Paraprofessional

Parkview Elementary School
08.2007 - 02.2011
  • Parkview Elementary School
  • -Special Education Paraprofessional
  • -Assisted Special Education kids academically in classrooms, field trips, Standardized testing
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.

Batch Plant Operator

Thomas Concrete
08.2024 - 09.2025
  • Optimized batch plant operations by implementing efficient scheduling and resource allocation.
  • Continuously updated technical knowledge in the field by attending industry conferences, participating in training programs, and staying informed about emerging technologies related to batch plant operations.
  • Collaborated closely with management in strategic planning, evaluating performance metrics, setting goals, identifying areas of improvement, and supporting overall business growth objectives.
  • Enhanced production output by maintaining equipment and performing regular maintenance checks.
  • Maintained a safe working environment by enforcing strict safety protocols and regulations for all team members.
  • Fostered positive relationships with suppliers, negotiating contracts that resulted in reduced costs without compromising on quality or availability of materials needed for production processes.
  • Set up batch based on specifications and capabilities for admixtures.
  • Supported environmental compliance efforts by adhering to regulatory guidelines for waste disposal and emissions control.
  • Managed inventory levels effectively, ensuring accurate record-keeping for raw materials and finished products.
  • Contributed to company cost savings through diligent monitoring of raw material consumption during production processes.
  • Calculated water to cement ratio for specific mixes.
  • Increased customer satisfaction through continuous improvement initiatives focused on product quality and consistency.
  • Provided comprehensive training to new hires, sharing technical knowledge, and best practices in batch plant operations.
  • Demonstrated strong leadership skills as an effective Batch Plant Operator, coaching staff members on key responsibilities while promoting teamwork that contributed to exceptional productivity levels.
  • Quickly shut down equipment in emergency situations following protocols.

Dispatcher/Customer Service

Argos USA
11.2021 - 07.2024
  • Load and unload product as needed. also complete daily vehicle inspections, reports and mileage logs as well as clean and perform simple routine maintenance on the truck. commercial driver's license (CDL) and clean personal driving less also Dispatch Trucks and run the plant manager

Dispatcher/Customer Service/Mixer Driver

Titan Ready Mix
01.2019 - 11.2021
  • Load and unload product as needed. also complete daily vehicle inspections, reports and mileage logs as well as clean and perform simple routine maintenance on the truck. commercial driver's license (CDL) and clean personal driving less also Dispatch Trucks and run the plant manager

Mixer Driver

Southern Ready Mix
06.2018 - 01.2019
  • Load and unload product as needed. also complete daily vehicle inspections, reports and mileage logs as well as clean and perform simple routine maintenance on the truck. commercial driver's license (CDL) and clean personal driving

Bus Driver

Rockdale County School Board
08.2015 - 05.2018
  • Responsibilities
  • Responsibilities
  • Report any bus malfunctions or needed repairs.
  • 2) Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
  • 3) Drive gasoline, diesel, or electrically powered multi-passenger vehicles to transport students between neighborhoods, schools, and school activities.
  • 4) Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
  • 5) Comply with traffic regulations in order to operate vehicles in a safe and courteous manner.
  • 6) Follow safety rules as students are boarding and exiting buses, and as they cross streets near bus stops
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.

Residential Care Worker

ViewPoint Health
01.2017 - 04.2017
  • The Residential Care Provider monitors general resident activity to observe and report behavior/progress of the individuals with severe developmental disabilities or mental illnesses living in a group home or other community residential setting. Interacts with the individuals positively and respectfully. Uses age and gender appropriate language. Trains individuals in appropriate social interactions that promote positive images and culturally typical behaviors.
  • Determines the individuals strengths, needs, abilities, and preferences by observing daily activities and reviewing records. Assists individuals in basic problem-solving and daily decision-making using the least intrusive methods appropriate for each. Acknowledges and praises their choices.
  • Provides training and oversight in daily living skills and personal care, such as dressing, hygiene, housekeeping, cooking, and laundry using techniques appropriate for their abilities. Maintains the residence in a clean and organized condition, supplementing the efforts of the individuals to assure a sanitary living environment. Plans and prepares meals, supplementing the efforts of individuals to assure the provision of well-balanced meals. Serves meals using settings and methods that promote use of good manners and other principles of normalization.
  • Transports individuals to work, day programs, doctor appointments, shopping, recreational and other activities. Uses personal vehicle for transportation needs when agency vehicle is unavailable. Provides training and oversight in money management: shopping, making purchases, accounting for correct change, and obtaining receipts. Provides support for the individuals as needed in interactions with medical and other service providers. Facilitates relationships with family members, neighbors, friends, and others in the community as desired by each individual. Solicits and observes individual’s choices and preferences for recreation/leisure activities. Supervises and trains individuals during community activities, as appropriate. Assures the safety of individuals during community activities by anticipating risks and following safety protocols.
  • Supervises the self-administration of individuals medications using agency protocols. Maintains required records.
  • Documents progress toward goals and objectives and behavior plans in individuals activity/progress notes, on data-tracking sheets, and/or other prescribed skill builder formats . Completes all home records, logs, notes, assessments, reports, and other documentation according to protocols.
  • Lifts and carries groceries and supplies, moves furniture for cleaning. Helps handicapped individuals on/ off vehicle and secures seatbelts. Performs other duties that require moderate lifting. May use a gait belt or mechanical lift to lift and position individuals, as needed.

Direct Care Staff

Testament House
09.2016 - 01.2017
  • Under general supervision, monitors and provides crisis, on-site intervention for youthful offenders assigned to the institution. Provides a safe, secure and clean environment for the habilitation and custody of youth without endangering private citizens, other residents, staff or property

Game Advisor

GameStop
11.2015 - 08.2016
  • Provides exceptional and efficient customer service to patrons throughout the store.
  • Enhanced player experience by providing timely and accurate game support through various communication channels.
  • Communicated updates regarding ongoing issues proactively, earning trust from players through transparency.
  • Facilitated community events both online and offline that fostered positive relationships between gamers and the company brand.
  • Tested consoles in order to provide complete information to customers.
  • Increased customer satisfaction by delivering clear, concise, and empathetic responses to inquiries and concerns.
  • Provided information about different game system costs, features and drawbacks.
  • Assisted customers with locating desired games.
  • Maintained up-to-date knowledge of gaming industry trends, developments, and technologies to better serve the clients'' needs.
  • Answered product questions, offering troubleshooting and advice before and after purchase.
  • Looked for ways to improve customer experience, sales and store operation.
  • Played games to understand nuances and gain gaming knowledge for customer recommendations and playing tips.

Store Associate

Goodwill
01.2015 - 08.2015
  • Goodwill sales associates perform many duties around the store, though store associates primarily focus on customer service. Sales associates at Goodwill greet customers, help them find merchandise, and ring up final purchases. Employees with Goodwill often perform other duties throughout the store, such as stocking products, cleaning the store, and sorting through donated items. Goodwill store associates must stay patient, courteous, and accommodating to both customers and coworkers alike.

Bus Driver

Kids R Kids
09.2014 - 01.2015
  • Responsibilities
  • Report any bus malfunctions or needed repairs.
  • 2) Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
  • 3) Drive gasoline, diesel, or electrically powered multi-passenger vehicles to transport students between neighborhoods, schools, and school activities.
  • 4) Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
  • 5) Comply with traffic regulations in order to operate vehicles in a safe and courteous manner.
  • 6) Follow safety rules as students are boarding and exiting buses, and as they cross streets near bus stops.

Juvenile Correctional Officer

Augusta RYDC
09.2012 - 11.2013
  • P.O.S.T Certification
  • Under general supervision, monitors and provides crisis, on-site intervention for youthful offenders assigned to the institution. Provides a safe, secure and clean environment for the habilitation and custody of youth without endangering private citizens, other residents, staff or property

Health Service Technician

East Central Regional Hospital
06.2011 - 09.2012
  • Answers clients call signals
  • Assists in administration of medications and treatments, takes vital signs, and/or draws blood or collects other bodily fluids, as directed by a physician or nurse
  • Bathes, grooms, shaves and dresses clients
  • Conducts activities for recreation and socialization
  • Ensures safety and security of clients
  • Feeds clients who are unable to feed themselves
  • Observes and documents patient data, behavior and activity
  • Prepares clients for treatment or examination
  • Provides client care by supplying and emptying bedpans, applying dressings and supervising exercise routines
  • Provides clients with help walking, exercising, and moving in and out of bed
  • Provides sub professional occupational and/or physical therapy services to physically and/or developmentally disabled patients
  • Transports and/or accompanies clients to treatment units, using a wheelchair or stretcher
  • Turns and re-positions bedridden clients, alone or with assistance, to prevent bedsores

IST

Walmart
02.2011 - 06.2011
  • Inventory Control Specialist
  • Unload Trucks Stock Inventory
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Asst Counselor

Chrysalis Center
12.2009 - 05.2011
  • Shift Leader -NAPPY Training
  • -Custodian -Transporter -CPR/First Aid Certified
  • Under general supervision, monitors and provides crisis, on-site intervention for youthful offenders assigned to the institution. Provides a safe, secure and clean environment for the habilitation and custody of youth without endangering private citizens, other residents, staff or property

Youth Counselor

Thompson Academy YSI
01.2007 - 11.2007
  • PAR Certified
  • -Team Leader
  • Under general supervision, monitors and provides crisis, on-site intervention for youthful offenders assigned to the institution. Provides a safe, secure and clean environment for the habilitation and custody of youth without endangering private citizens, other residents, staff or property

Direct Care

Cromartie Group Home
05.2005 - 10.2006
  • Direct Care Staff -PCM Trained -Administered medicine
  • -Mental Health Tech -Assisted at sisters companies CK and Brenda Knowles Group Home - Assisted mentally challenged patients from young adults to adults

Education

No Degree - Criminal Justice

Bethune Cookman University
Daytona Beach, FL

Diploma -

University Of High School
Miami, FL
01.2002

High School in General - undefined

Corporate Academy North
Miami, FL
01.2002

Skills

  • Data Entry Warehouse Scanner, Forklift Operator (3 years)
  • Customer Service (3 years)
  • Bus Driving
  • School Bus Driving

Certification

  • CPR January 2017 to January 2019
  • Class B CDL
  • CDL Class A or B
  • Driver's License
  • Passenger Endorsement
  • School Bus Endorsement

Accomplishments

  • Supervised team of Number staff members.

Additional Information

  • QUALIFICATIONS
  • Proficient in MS OFFICE i.e., MS WORD and WORKS, EXCEL, POWERPOINT, Keyboarding, excellent communication skills, phone handling etiquette, organizational, detailed oriented, and ability to multi-task. NAPPY Training, CPR Certified and First Aid Kit Certified, and Security License.Class B License

Timeline

Batch Plant Operator

Thomas Concrete
08.2024 - 09.2025

Dispatcher/Customer Service

Argos USA
11.2021 - 07.2024

Dispatcher/Customer Service/Mixer Driver

Titan Ready Mix
01.2019 - 11.2021

Mixer Driver

Southern Ready Mix
06.2018 - 01.2019

Residential Care Worker

ViewPoint Health
01.2017 - 04.2017

Direct Care Staff

Testament House
09.2016 - 01.2017

Game Advisor

GameStop
11.2015 - 08.2016

Bus Driver

Rockdale County School Board
08.2015 - 05.2018

Store Associate

Goodwill
01.2015 - 08.2015

Bus Driver

Kids R Kids
09.2014 - 01.2015

Clerical Worker

East Central Regional Hospital
11.2013 - 09.2014

School Bus Driver

Columbia County School Board
07.2013 - 09.2014

Juvenile Correctional Officer

Augusta RYDC
09.2012 - 11.2013

Health Service Technician

East Central Regional Hospital
06.2011 - 09.2012

IST

Walmart
02.2011 - 06.2011

Asst Counselor

Chrysalis Center
12.2009 - 05.2011

Sorter - Stock -Load/Unload Trucks

Brandsmart USA
11.2007 - 02.2011

Paraprofessional

Parkview Elementary School
08.2007 - 02.2011

Youth Counselor

Thompson Academy YSI
01.2007 - 11.2007

Direct Care

Cromartie Group Home
05.2005 - 10.2006

High School in General - undefined

Corporate Academy North

No Degree - Criminal Justice

Bethune Cookman University

Diploma -

University Of High School

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Stephen Ferbee III