Stephen G. Clark
Pooler
Summary
Experienced with managing executive schedules, travel arrangements, and meeting coordination. Utilizes strong interpersonal skills to facilitate communication and collaboration among team members. Knowledge of office management software and administrative protocols.
Diligent [Desired Position] with background in providing comprehensive support to senior executives. Successfully coordinated high-priority projects and streamlined office operations. Demonstrated proficiency in calendar management and travel arrangements.
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Professional administrative professional with track record in supporting executive leadership. Proven ability to handle confidential information and manage executive schedules effectively. Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Executive Assistant to Commander
165 Airlift Wing
Savannah, GA
08.2023 - Current
- Coordinated executive schedules, ensuring optimal time management and prioritization of appointments.
- Facilitated communication across departments to streamline operations and improve workflow efficiency.
- Managed travel arrangements, optimizing itineraries for cost-effectiveness and convenience.
- Developed and maintained filing systems, enhancing document retrieval processes and organization.
- Prepared detailed reports and presentations, supporting informed decision-making by leadership.
- Led onboarding process for new staff, promoting smooth transitions into organizational culture and expectations.
- Handled confidential and sensitive information with discretion and tact.
- Implemented office procedures that improved operational efficiency and reduced administrative errors significantly.
- Mentored junior administrative staff, fostering professional development and enhancing team performance capabilities.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Facilitated training and onboarding for incoming office staff.
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Fostered positive work environment, organizing team-building activities and events.
- Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
- Increased office efficiency by developing and implementing inventory management system for office supplies.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.
Executive Assistant
116th Mission Support Group
Robins AFB, GA
05.2016 - 08.2023
- Serves as the manager of the Group Commander’s schedule, meetings, and travel. Serve 532 personnel on all administratively matters. As the Mission Support Group’s Administration NCOC responsible for AROWS, ADPE, RIMS, GTC/APC, Authorizing Official for GPC, ADPE Custodian
- 40+ hrs. a week
- 31098
- Salary: E-7
Knowledge Operations Manager
116th Mission Support Group
Robins AFB, GA
03.2014 - 05.2016
- Served as the focal point for several levels of communication for all 7 squadrons in the group. Lead Administrative Assistant to the Commander to ensure all calendars, appointments, meetings and travel were coordinated and executed on a timely manner.
- 40+ hrs a week
- Salary: E-6/E7
Knowledge Operations Manager
116th Mission Support Group
Robins AFB, GA
04.2011 - 03.2014
- Works with outside agencies both Active Duty and Guard, in developing policies and procedures for implementation and evaluation of subordinate unit programs. Monitors in/out-going distribution through an extensive suspense tracking system. Oversaw records management program and provided guidance on the creation, maintenance, and disposition of official records. Works in Group Control Center (GCC) during readiness exercises and inspections. My primary responsibility and duties as a Knowledge Operations Manager were to manage the following programs:
- 40-50 hrs. a week
- Salary: E-6
Knowledge Operations Manager
7 EACCS
Al Udeid Air Base, Qatar
12.2010 - 03.2011
- Served as the focal point for information management and communications for unit to include promoting and ensuring PA/FOIA compliance. Also served as primary administrative assistant to commander. Administered and oversaw $28K of ADPE equipment, served as squadron Mail Clerk administering over 1,000 pieces of mail which maintained Squadron moral. Volunteered to clean one of the Airplanes carrying personnel to and from Deployed area for fundraiser, raising $500 for Squadron MWR activities. Managed multiple programs and databases for managing squadron personnel actions such as FARM, Records Custodian, awards and decorations.
- 40-50 hrs. a week
- Salary: E-6
Education
Bachelor of Science -
Columbia Southern University
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Excelsior College
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Triton College
Access, Excel, Word, PowerPoint
Microsoft Office
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3A 7 Level School
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Airman Leadership School
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Non Commissioned Officer School
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Senior Non Commissioned Officer School
Associate of Science -
Community College of The Air Force
Montgomery, ALundefined
Senior Enlisted Joint PME Course #1
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Wendell Phillips High School
Chicago, Illinois01-1984
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Schedule & calendar planning
- Office administration
- Meticulous attention to detail
- Information confidentiality
- Customer Service-oriented
- Customer service
- Expense reporting
- Scheduling
- Calendar management
- Interpersonal communication
Certification
- Protocol
- AROWS
- John Maxwell 7 Habits for Highly Effective People
- Government Travel Card Program (GTC)
- General Purchase Card Program (GPC)
- Organizational Defense Travel Administrator (ODTA)
- Kappa Lambda Chi Military Fraternity Inc.
Timeline
Executive Assistant to Commander
165 Airlift Wing
08.2023 - Current
Executive Assistant
116th Mission Support Group
05.2016 - 08.2023
Knowledge Operations Manager
116th Mission Support Group
03.2014 - 05.2016
Knowledge Operations Manager
116th Mission Support Group
04.2011 - 03.2014
Knowledge Operations Manager
7 EACCS
12.2010 - 03.2011
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Excelsior College
undefined
Triton College
Access, Excel, Word, PowerPoint
Microsoft Office
undefined
3A 7 Level School
undefined
Airman Leadership School
undefined
Non Commissioned Officer School
undefined
Senior Non Commissioned Officer School
undefined
Senior Enlisted Joint PME Course #1
undefined
Wendell Phillips High School
Bachelor of Science -
Columbia Southern University
Associate of Science -
Community College of The Air Force