Stephen Hayes
Griffin,GA
Summary
Dynamic sales professional with a proven track record at Georgia Crown Distributing Co., excelling in customer relations and sales forecasting. Enhanced client satisfaction and increased sales revenue by targeting high-potential accounts. Skilled in records management and fostering trust-based relationships, consistently exceeding quotas through strategic sales plans and effective communication.
Overview
14
14
years of professional experience
Work History
Sales Representative
Georgia Crown Distributing Co.
03.2018 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts and products.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Fostered collaborative environment, sharing best practices among sales team.
Chain Merchandiser
Georgia Crown Distributing Co.
11.2015 - 03.2018
- Cooperating with sales team to increase sales volume and customer contact.
- Assisting with all duties of sales team including filling orders, improving overall store appearance, and helping to reach division goals.
- Working directly with chain customers to ensure products are displayed correctly and priced properly in every account.
- Takes part in new store setup, assisting in product placement and building relationships with new customers.
Business Office Administration for Melwood Springs
Georgia Crown Distributing Co.
11.2011 - 11.2015
- Prepared, verified, and processed invoices and coding payment documents.
- Provided excellent customer service via phones by setting up new customer accounts and assisting existing customers.
- Data entry and processing of payments, via checks, credit cards, and EFT payments.
- Worked in close collaboration with delivery drivers to optimize delivery routes.
- Created new driving schedules to accommodate new customers and improve delivery efficiency.
Education
Bachelor of Arts - Business Administration And Management
Clayton State University
Morrow, GA07-2011
Associate of Arts - Business Administration
Brewton Parker College
Vidalia, GA05-2009
Skills
- Records management
- Sales forecasting
- Account servicing
- Promotional planning
- Customer relations
- Interpersonal communication skills
Timeline
Sales Representative
Georgia Crown Distributing Co.
03.2018 - Current
Chain Merchandiser
Georgia Crown Distributing Co.
11.2015 - 03.2018
Business Office Administration for Melwood Springs
Georgia Crown Distributing Co.
11.2011 - 11.2015
Bachelor of Arts - Business Administration And Management
Clayton State University
Associate of Arts - Business Administration
Brewton Parker College
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